Credit Management Coordinator

7 days ago

Ho Chi Minh City, Vietnam UOB Vietnam Full time

**About UOB**

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**Responsibilities**:
**_Structure & Capacity planning_**
- Perform review as per Group’s request for the issue of Collection team structure, roles assignment to be accordance with new structure (if any).
- Identify the extra resources required to handle gaps/additional workload in process arisen during ISA period.
- Coordinate for Dialer license acquisition.

**_Collection & Dialer Strategies_**
- Harmonize both CMC strategies & auto dialer
- Review and standarize all collection strategies
- Contribute to System Intergration and Migration Strategy.
- Identify system gaps and differences
- Take care of aligning the account treatment (i.e: classification, charge off, write off & etc) accordance to the standardized policy

**_Policy Standardization & Alignment_**
- Policy standardization & alignment
- Legal & Outsourcing agreement

**_Vendor Management & Regulators_**
- Scale fee review & standardization
- Workflow review & standardization

**_Reports Preparation_**
- Delinquency Report - realignment on the format, frequency
- Forecasting & budgeting - realignment on the format, frequency & methodology to be adopt
- Productivity - realignment on the format, frequency, type package
- Regulatory reporting - standardize the type of regulatory reports that required and the workflow.

**Job Requirements**
- Relevant experience in Credit areas for more than 3 years, especially in Collection area;
- Good understanding about collection and credit system;
- Preferred working experience in project management
- Good interpersonal, written and verbal communication skills.

**Be a part of UOB Family

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