Guest Experience Agent

4 days ago

Thành phố Hồ Chí Minh, Vietnam THE DECK SAIGON RESTAURANT Full time

**Hạn nộp**: 21/02/2025 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận 2 - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
21/01/2025 18:52
MÔ TẢ CÔNG VIỆC
- Responsible for ordering, receiving, inventory, organizing and selling wine for all departments
- Oversee all wine planning, purchases and cost management
- Work with local suppliers to get the best benefits for our company and meet obligations under our contracts.
- Create a better service environment by assisting members and guests during the dinner service with wine recommendations and selection for perfect pairing with their dinner, decanting of the wine and wine service
- Develop a training program for all Team Members to improve their knowledge of wine tasting and wine service
- Create and update the wine list in coordination with the Food and Beverage Manager/Executive Chef/Bar Manager
- Recommend food and beverage (wine/cocktail/water/soft-drink) pairings to the guests
- Advise guests on beverage (wine/cocktail/water/soft-drink) based on their personal tastes and food choices
- Inform guests about different varieties of wines and prices
- Ensure wines are served at the right temperature and within the proper glassware
- Store open bottles properly to maintain strong taste
- Manage wine cellar and ensure its fully-stocked
- Train waiter staff on available wines
- Organize wine tasting days or “wine of the month” events
- Ask guests for ID to verify legal drinking age
- Remove all the empty classes, bottles, or cans on guest’s table if any
- Comply with all health and safety regulations hygiene

QUYỀN LỢI ĐƯỢC HƯỞNG
- The stability of a well-established restaurant business running with a professional team
- Professional long term growth opportunities and training
- Service charge
- Meal provided

YÊU CẦU CÔNG VIỆC
- Good spoken English and communications skills
- Excellent team player
- Calm and able to work under pressure
- Excellent computer silks including Word, Excel, Illustrator, Photo Shop, Power Point

YÊU CẦU HỒ SƠ
Updated CV

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