Senior Data Analysis
5 months ago
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Work extensively with numbers and data, collecting data and ensuring the data cleanliness and accuracy as well as interpreting the data.
- Manage large amounts of data, analyzing them and developing data-driven insights to make strategic planning to drive improvement actions and sound decisions.
- Oversee the entire performance of Mass Recruitment team by developing dashboards, monitoring trends and identifying risks, provide periodic and ad hoc reporting to facilitate the team in keeping track of performance and drive improvement
- Collaborate with cross-functional teams to define data requirements, establish data collection processes, and ensure data quality and integrity.
- Develop and maintain data dashboards, reports, and visualizations to communicate findings and recommendations to stakeholders.
- Maintain periodical reports to keep track of key metrics within the department.
- Play the key role to collaborate with both internal and external teams in term of data side
**Requirements**:
- Graduate University or College with relevant major
- At least 3 years experience of Business Analytics/ Data Analytics using SQL, Google Data Studio, Python/Power BI
- Proficiency in Microsoft Office Products (Excel, PowerPoint, Word).
- Strong analytical and problem identification: the ability to draw insights from data, research and design practical and scalable solutions.
- Critical thinking and problem-solving skills.
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