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Process Specialist

4 weeks ago

Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

**Main Tasks**

PMT development (Process, Method, Tools)
- Maintain QMM databases, QMM repository folders, Process Databases (OPAL)
- QMS Release management plan, Process definition, Process improvement, Process consultant and query handling, Communication for all process changes.
- Process release concept, process library structure understanding
- Release the quality related data/reports to QMM and delivery teams
- Perform/Prepare data for analysis at Org. level and lower if required.
- Coordinate the training/seminar/workshop related quality topic
- Project management tool operation: requirement analysis, CR handling, tool admin function support, UAT, integration testing, training.
- Communication for all process and project management tools changes.
- Perform/coordinate the quality activities across departments and corporate teams

**Improvement journey**:

- Support/Perform the process improvement / process harmonization with customers (where applicable)
- Evaluate the Waivers or Alternate Practices, Learning audits, CARs, QG, Deviations
- LLBP, CAR&8D coordinator
- Identify & collect good sample artifacts to submit to Process Database Library (OPAL)
- Analysis process improvement idea and Organize CCB meeting and tracking status

**Project focus**:

- Perform some quality audits at required projects: process compliance check, Data Quality verification.

**Requirement**:
Office experience and Reporting skill: MS Excel, Word, PPT, VBA
- Good Communication skills in English Language
- Software Development Lifecycle (SDLC), Software Maintenance Lifecycle (SMLC),
- Agile/Scrum
- Quality Engineer, Quality inspection and testing
- Data collection and analysis, SQL
- Customer service orientation
- Planning and organizing
- Teamwork, Able to work with different stakeholders and get their commitment
- Patience, Working under pressure, Conflict management
- Power BI desktop (reporting and DAX - Data Analysis Expressions)

Location: Etown, Tan Binh, HCMC

604507