Senior IT Engineer

6 months ago

Hanoi, Vietnam Niteco Vietnam Company Limited Full time

**#Location: Ha Noi**:
We are looking for an IT Engineer (SysOps) to strengthen further our service in digital transformations. The IT Engineer (SysOps) shall ensure the day-to-day smooth running of IT infrastructure and systems, network for the whole company and indirectly for our global clients.

**JOB DESCRIPTION**:
The main responsibilities of the Senior IT Engineer (SysOps) include:
**Infra/System Administration**
- Organize, automate and schedule upgrades and maintenance to servers and workstations without deterring others from completing their work.
- Test and evaluate new hardware and software before full-scale installation.
- Ensure (automated) the security of client and server computers by installing and upgrading antivirus and firewall software.
- Design and ensure the system backups and in place and disaster recovery is planned.
- Be responsible for monitoring and addressing problems in a number of environments across storage and server hardware & operating system software (including Windows, Linux, and Virtualised environments).
- Administer, and maintain Microsoft Active Directory system for the local domain. Set up accounts and workstations with computers and necessary peripheral devices (routers, printers, etc.)
- Check computer hardware (laptops, HDD, mouses, keyboards, headsets, webcams, etc.) to ensure the functionality if required.
- Providing support to users and being the first point of contact for error reporting.

**Cloud infrastructure**
- Maintain O365, Azure AD, Azure cloud resources, Amazon AWS, and dockerized containers in ways that optimize performance and cost.
- Indirectly support the external clients or delivery project teams with cloud-related configurations/issues.

**System Security**
- Select and implement security tools, Firewall policies, and procedures in conjunction with the companys internal IT team.
- Administer, maintain the system & installing relevant software packages.
- Analyze security systems, and seek improvements on a continuous basis, and report possible threats or software issues.

**Network**
- Implement, and configure networking environment; perform system installation; define, document, and enforce system standards, including legacy networking (switching, static, dynamic, and rule-based routing, VPN, etc.) and modern cloud infrastructure (Subnets, Gateways, Load-Balancers, Peering, etc.)
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
- Maximize network performance by monitoring performance; troubleshooting network problems and outages; and scheduling upgrades.

**Monitoring**
- Setup, administer and monitor Zabbix, Grafana, and various Monitoring Systems.

**Other tasks**
- Make sure all infrastructure architectures, systems & info are documented.
- Provide day-to-day support to internal/external clients if required.

**Continuous improvement**
- Provide periodic environment reviews and suggestions for enhancement of services or resiliency of environments.
- Take initiative in improving reporting, processes, workflow, and client outcomes.
- Study and share new techniques, practices, tools and share with other team members.
- Identify the potential technology innovations and engage with businesses that increase infrastructure flexibility, reliability, scalability, resilience, availability, performance, and cost-effectiveness.
- Conduct proactive research to analyze security weaknesses and recommend appropriate strategies.

**JOB REQUIREMENTS**:
**Must have**:

- Bachelor of IT, Computer Science, or relevant field
- Have strong understanding/knowledge of Network/System Fundamental, router, layer-2/3 switch, Cisco, HP, Ubiquiti BGP Multihoming, Stacking, VRRP, STP, NAC techniques
- Have excellent understanding/knowledge of Core Infrastructure (CCNA/MCSA equivalent)
- Have a good understanding/knowledge of Advanced Infrastructure (CCNP/MCSE equivalent), including Designing, Optimizing, and Troubleshooting
- Have a good experience in firewalls such as Palo Alto, CheckPoint, Juniper, Cisco (preferably Palo Alto) with features VPN Site-to-Site, Threat Prevention, Antivirus, Sandbox, URL Filtering
- Have good knowledge of system, storage and Microsoft services such as Active Directory, DHCP, DNS, Radius, WSUS, WDS... from vendors such as HP, Supermicro, Synology
- Have good knowledge of virtualization systems (Hyper-V, VMware vSphere)
- Strong experience with SCCM and in-depth knowledge of security and experience using Microsoft Endpoint Configuration Manager
- Experience in handling any cloud infrastructure (Azure, AWS, GCP) & network, and system/data migration.
- Good communication skills (in English and Vietnamese).
- Ability to analyze, architect, plan, monitor and optimize the infrastructure to meet the company and client expectations in terms of performance and cost.

**Nice to have**:

- Have a good experience with Azure Stack HCI is a plus.
- Have skills using scripting and p

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