Operations Quality Assurance Manager

4 weeks ago


Ho Chi Minh City, Vietnam Prudential plc Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

Job Responsibilities:

- Performing professional assessment of insurance transactions/activities of Operations’ business teams within assigned scope to ensure the processes are carried out uniformly and accurately according to the process
- Build up quality control criteria for Operations’ (OP) business teams
- Perform assessment of the principle for checking insurance transactions of OP’s business teams such as NBUW, PS, Claim, Care, Complaint Handling, Call Center
- Analysis data and complete quality assurance reports of OP’s business teams periodically
- Identify, work and coordinate with OP’s business teams (or relevant stakeholders if needed) to set up quality control criteria for key processes of teams
- Proposing ideas that can mitigate & prevent risk through key processes of OP sections after review
- Provide suggestions and creative ideas for management to consider updating existing processes for more rigorous and reasonable.
- Perform and complete other assigned tasks upon request

Job Requirements:
**Qualifications**:

- Mandatory: Under-graduates in related areas (Auditing/Accounting/Banking/Economics/Commerce);

Experience
- 3-5 years of working experience in a operational risk management role or auditing role, preferably with Big4 who has experience in life insurance industry
- Beneficiary: Good knowledge in the insurance/banking business and Internal Auditor experience is preferred/

Knowledge and skill
- Have knowledge of Insurance/Finance/Audit
- Have excellent oral, written and interpersonal communication skills
- Demonstrated ability to work well in a team environment.
- Have problem analysis and problem solving/Decision-making
- Good Data Analysis & Reporting skill
- Good follow up skill



  • Ho Chi Minh City, Ho Chi Minh, Vietnam Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...


  • Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details **Some careers have more impact than others.** - If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Ho Chi Minh City, Vietnam Novo Nordisk Full time

    Quality Assurance Manager **Category**:Quality**Location**:Ho Chi Minh City, Vietnam, VN- **About the department** The Quality Assurance Manager will be part of the Legal, Compliance, and Quality department in Vietnam. Our team is focused on ensuring compliance with regulatory standards and maintaining the highest quality standards in the pharmaceutical...


  • Ho Chi Minh City, Vietnam The Children's Place Full time

    Location: District 1, Hồ Chí Minh Job Summary: To drive the successful transformation of the business in becoming a world-class sourcing organization by providing technical garment/apparel expertise and recommendations to vendors/factories and internal sourcing teams. To develop and drive the implementation of new apparel technical programs across the...


  • Ho Chi Minh City, Vietnam Talentnet Full time

    **RESPONSIBILITIES**: - Manage a team of quality educators to ensure quality assurance in the field - Implement company's quality standards and SOP with our vendors and team while monitoring their KPI scorecard to meet company's requirements - Work on quality prevention and risk management plans with the team and vendors seasonally - Handle technical...


  • Ho Chi Minh City, Vietnam Lululemon Full time

    Who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Talentnet Full time

    RESPONSIBILITIES: Manage a team of quality educators to ensure quality assurance in the field Implement company's quality standards and SOP with our vendors and team while monitoring their KPI scorecard to meet company's requirements Work on quality prevention and risk management plans with the team and vendors seasonally Handle technical evaluation and...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Lululemon Full time

    Who we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on...


  • Ho Chi Minh City, Vietnam NVS Vietnam Company Limited Full time

    As a Quality Assurance specialist, you will ensure that all quality-relevant processes within the Vietnam Country Organization are stays in sync with applicable regulations and standards and provide quality oversight and governance to ensure that the Vietnam Country Organization meets its quality objectives as well. - Implement and ensure effective Quality...


  • Ho Chi Minh City, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Evolution Enterprises Full time

    **Mô tả công việc**: (Mức lương: 35 - 60 triệu VNĐ) Mô tả Công việc End-to-End Quality Oversight: - Oversee and manage the entire quality control process from from raw material inspection to finished product evaluation.. - Develop and implement quality standards and procedures for all stages of denim production. - Identify and address...


  • Ho Chi Minh City, Vietnam công ty tnhh caddi việt nam Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Manager of Quality Assurance**: - **Mã tin đăng: 3280778**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công ty Cổ Phần Đầu Tư Kỹ Thuật Berjaya Gia Thịnh Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Develop and maintain policies, standards and procedures to improve internal process acordance with ISO-WLA standard. Planning and coordinate in Internal Audit program. Inspecting, complaince checking Mornitoring and operating ISMS performance and effectiveness. Be involved in risk management process...

  • Quality Assurance

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Quality Assurance

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam NodeFlair Full time

    RESPONSIBILITIES Understand and identify issues in various Web3 ad tech tools across platforms. Use bug tracking tools to analyze and manage issues. Define issue priority in line with the team's vision and standards and provide key metrics to inform stakeholders and facilitate decision making at all levels. Work closely with developers to ensure all...


  • Ho Chi Minh City, Vietnam công ty tnhh red bull Full time

    Control and take care the measuring equipment of QA department, Production Department, Mixing room, Raw material deparment to calibrate according to plans Control the use of budget and cost of QA Department operation according to the budget plan in yearly Control and take care on testing quality water use for production, semi - product, finished - product,...


  • Ho Chi Minh City, Vietnam công ty tnhh red bull Full time

    Control of chemical, agar, glassware, Membrane filter and consumable material use in QA department Join with production meeting on weekly and other meeting request by other department Control the issue of NCR, CAR in QA Department Control the use of budget and cost of QA Department operation according to the budget plan in yearly Control and take care the...

  • Cs Quality Assurance

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam FWD Insurance Full time

    How far out of the box are you willing to step up? At FWD Vietnam we offer unique opportunities within the insurance industry that are supported by an attractive rewards and recognition scheme.Lead team Partnership Quality Assurance in developing and deploying initiatives for monitoring and improving sales quality of Partnership Distribution channel.THE...