International Recruitment Support Officer

3 weeks ago

Hanoi, Vietnam RMIT University Full time

Overview:
About RMIT VIETNAM
- RMIT Vietnam

, an entity of RMIT University, has campuses in Ho Chi Minh City and Hanoi since 2001. We provide internationally recognised, high-quality, education and professional training for students, clients and the community, and assist in the development of human resources capability in Vietnam and the region by hosting students from Australia and many other countries

YOUR ROLE

Working as part of a dedicated team, the role will provide comprehensive administrative support in all International Recruitment related activities, as determined by the Head of International Office and International Recruitment Manager.

Additionally, this person must coordinate with the teams in charge of International Student Support, Student Administration, Student Recruitment & Marketing, and Admission team to ensure smooth enrolment and enhance international student study experience. Promotional activities, event planning, and logístical support may be part of this function.

KEY ACCOUNTABILITIES

Student Recruitment:
- Conduct campus tour and take preliminary inquiries from prospective students and parents regarding study at RMIT.- Contribute to enrolment & timetabling support, ensure that new students successfully access the systems and be enrolled in courses.- Perform data entry tasks for sales figures, metrics, and other relevant information to maintain an organized and accessible CRM system.- Provide regular reports on the progress of student recruitment number to help the team monitor the target.- Support student recruitment activities for international high schools in Hanoi (for example: Information Sessions, School Tours, High School visits, etc.).- Undertake any other duties that may be reasonably required to support the Student Recruitment function and other duties assigned by International Recruitment Manager.

Transfer Program:
- Provide consultations to current students and parents who are interested in the transfer program.-
- Support the Transfer team in event and promotion activities when required.

Office Administration:
- Organize office operations and procedures including office equipment maintenance and payment management, merchandise inventory management.

KEY SELECTION CRITERIA- Bachelor degree in a relevant discipline- Working experience, preferably in an education, marketing or service-based industry- High level communication skills, written and spoken (English and Vietnamese)- Well-developed and demonstrable strong interpersonal skills, including flexible negotiation, liaison, and cross-cultural communication specifically related to excellent customer service and sales functions- Experience in data management and maintenance of CRMs with attention to detail and accuracy- Demonstrated experience in analyzing data and developing reports- Well-developed coordinating skills and/or implement tasks in a timely fashion- Demonstrated ability to work independently and as part of a team environment

**BENEFITS**:
- Highly competitive gross salary depending on proven track record in meeting all the key selection criteria.- Free use of onsite gym- Library on campus and online - access to RMIT Australia online library

Applications Close:
30 thg 4 2023 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

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