Telesales Representative

6 days ago

Hanoi, Vietnam CoTask IT Solution Full time

**Responsibilities**
- Making Outbound Calls to prospects and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements**:

- Graduate in any stream.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
- Experience in interacting with global/offshore clients with good problem solving skills, should be assertive and able to influence.

**Experience**:

- Ecommerce: 1 year (preferred)
- Sales: 2 years (required)

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