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[bd] sharepoint Support

7 months ago

Ho Chi Minh City, Vietnam Bosch Group Full time

Company Description
- The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology._
- The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth._
- BGSV - Bosch Global Software Technologies Company Limited (Previous name: RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited) is 100% owned subsidiary of Robert Bosch GmbH._
- BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development.) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally._

**Job Description**:

- Working within the Collaboration Services SharePoint Team, providing production support for SharePoint platforms.
- Providing Level 2/Level 3 support.
- Handling incidents reported for SharePoint issues with in the defined KPIs.
- Probing and troubleshooting SharePoint issues with end users.
- Log analysis and root cause analysis for Problems.

**Qualifications**:

- 2-5 year experience.
- Good verbal communication
- Good analytical skills
- Troubleshooting and Problem solving
- SharePoint 2019 and SharePoint Online (M365) Knowledge
- Knowledge in SharePoint permission management
- SharePoint Document management Knowledge
- Knowledge in SharePoint Event receivers
- Knowledge in Incident management/Problem management life cycle for tickets.
- Azure fundamentals knowledge
- hands on experience with PowerShell scripting
- Hands on with analyzing logs in ULS/Splunk
- Hands on with SMT Remedy ticketing tool. Hands on in CSOM coding for SharePoint including JS, CSS etc.

Additional Information
- _Committed 13-month bonus _
- _Collaboratively yearly performance bonus_
- _Meal & Parking allowances_
- _Premium insurance (PVI) for employee and 2 family members _
- _Overseas training programs and working onsite opportunity_
- **_Good benefits of Trade Union_**_ activities, team building and company trip._
- _Opportunity to work in _**_global projects_**_ _**_of fast developing company_**_ and _**_being a part of innovation team _**_contributing initiative ideas to the hi-tech world._
- _Engage in our _**_diverse_**_ _**_training programs_**_ which surely help strengthen both your personal and professional skills_