Senior Finance Business Partner, Operations
7 months ago
Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Synthesize & analyze data from multi sources to perform the as-is diagnostics at high level overview while defining improvement opportunities including quick wins & long term solutions.
- Quantify success metrics during the pilot & implementation phases; define financial impact opportunities to maximize contribution to business goals.
- Monitor the project performance including but not limited to lead time, backlog, workforce, tool & equipment, efficiency,...; design & implement dashboards to enable new practices at large scale.
- Provide training, coaching to end users to ensure organic maintenance of post projects.
**Requirements**:
- Possess structural approach, data analysis methodology, high attention to details & ability to connect the dots logically.
- Demonstrate great critical thinking skills to define root causes, reveal improvement opportunities & influence factors during data analysis, communication with various stakeholders.
- High discipline, proactive in managing progress with stakeholders.
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Finance Business Partner
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