
Clearance Support Agent
3 weeks ago
**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist
**YOUR TASKS**
- Discharge customs clearance responsibilities by communicating with customers and providing shipment status visibility to the network within established standards
- Determine the shipment value in accordance to the local valuation guidelines provided by the local authorities
- Ensure the accurate preparation of import and export Customs declarations and the timely provision of those for review
- Contact Customers for shipment information, duty and tax advice, seek payment approval
- Maintenance of Customer database
- Ensure the attainment of both inbound and outbound shipment clearance, efficiently within clearanceperformance targets and transit time
- Incumbent has no direct report and authority over country line and functional personnel. Nevertheless he/shemust be able to demonstrate ability to influence decisions /actions
**YOUR PROFILE**
- 2 - 3 years’ relevant experience of working with customs clearance matters within transportation, logistics or import / export industry
- Education / Qualification: Diploma holder
- English: Fluent (written and spoken)
**OUR OFFER**- Multifarious benefit programs.- Strong career support & lots of opportunities in an international environment.- Training: both online and offline with Global DHL Standards.- Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.- Working together based on DHL values of “Respect and Results”.- Diverse engagement activities under “Best Day Everyday” - our Health & Well-being program.- Employee hobby clubs, sports championships.
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