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Program Operations Assistant

4 weeks ago

Hanoi, Vietnam ICMP Full time

**Organization profile**

Every year, millions of people around the world go missing as a result of conflict, human rights abuses, disasters, organized crime, irregular migration, and other causes. Be part of a growing international organization that is dedicated to tackling this global challenge.

The International Commission on Missing Persons (ICMP) is a treaty-based international organization with headquarters in The Hague, the Netherlands. Its mandate is to secure the cooperation of governments and others in locating missing persons. As the only international organization tasked exclusively to work on the issue of missing persons, ICMP maintains field programs throughout the world. To learn more about ICMP click here.

**Vietnam Project**

ICMP will work with the Vietnamese Government to improve institutional capacity to develop and sustain an effective DNA-based system to locate and identify missing persons from the Vietnam-American war. The project will provide advanced DNA extraction and testing methods adapted to the Vietnam context and implemented in Vietnam; support a long-term strategy in coordination with the government to enhance the efficacy and efficiency of human identification efforts in the context of the Vietnam-American War, and provide training and capacity building efforts in the area of human identification.

The Program Operations Assistant serves as the point of contact for local routine logistics and purchases and provides general services support for the implementation of ICMP’s activities with government ministries, institutions, family associations of missing persons and other relevant stakeholders in Vietnam working on the issue of missing persons.
- Provide general services support to ensure a smooth-running office including managing supply inventory, cleaners, and general office set-up
- Maintain and archive formal documents and relevant communication
- Assist in the administrative implementation of the program's initiatives and activities
- Contribute to the translation of program-related documents, materials and correspondence and providing interpretation support to ICMP's international staff during events and meetings, in the absence of a translator/interpreter
- Assist in small office related purchases and temporary contractors
- Follow up with Corporate Service colleagues to ensure that vendors are paid in time
- Implement the ICMP official travel policy and make travel plans for program staff as necessary
- Manage cash resources in accordance with ICMP policy
- Coordinate with human resources on the on and offboarding of staff
- Provide logístical and administrative support in organizing roundtables, workshops, and other program activities
- Other related duties as assigned

**Requirements**:

- Education in administration, business administration or office management, or similar
- A minimum of five years of related experience
- Experience in office management and preparation of events, media materials, reports and briefing papers
- Experience in project administration preparation, implementation, and monitoring
- Knowledge of political structures, relevant governmental institutions, specialized agencies and IOs in Vietnam dealing with the rule of law, human rights and missing persons issues in particular
- Strong organization skills with the ability to work under pressure and meet tight deadlines
- Tact, discretion and diplomacy
- Excellent interpersonal skills
- Strong work ethic with a willingness to perform mundane or repetitive tasks as needed

**Mandatory Requirements**
- Professional fluency in written and spoken Vietnamese and English
- Proven ability to interact positively with colleagues regardless of culture, nationality or gender
- Ability to travel at short notice and to work flexible hours including weekends and evenings
- Commitment to the underlying objective of helping the authorities and families of the missing to account for missing persons in an impartial and transparent manner

This is a project funded position under Vietnam Project with initial funding until 30 September 2025 with a competitive base salary at the ICMP Vietnam salary scale. generous paid leave and extensive health insurance benefits for the incumbent and any eligible dependent. For more details, please see the ICMP website.

The position is not eligible for applicable expatriate benefits.

Expected start date: 1 August 2023- ICMP may cancel this recruitment without notice, or may decide to offer a position with different duties and/or contract length._
- Please note that the appointment may be made at a lower grade based on the qualifications and professional experience of the selected applicant._

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