Customer Success Representative

2 weeks ago

Bắc Ninh, Vietnam Công Ty TNHH Laird Việt Nam Full time

**Mô tả công việc**:
(Mức lương: 11 - 23 triệu VNĐ)
URGENT HIRING

Work location: Bac Ninh (residing in Bac Ninh is advantage)

Work set up: Onsite

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

We are excited to share that on May 22, 2024, DuPont announced plans to separate(1) into three industry-leading, independent publicly traded companies. This strategic move will create focused businesses with distinct investment profiles. We believe the proposed separations will create opportunities for all three future companies to better serve their customers and unlock long-term value for stakeholders. This process is expected to take 18-24 months from the date of announcement to complete. We are committed to supporting our employees throughout this transition and ensuring a smooth and successful separation process. We look forward to welcoming new talent who are interested in contributing to the continued success and growth of our evolving organization.

This position is responsible for acting as a customer success representative managing order fulfillment process, and providing support to customers through collaboration with the sales team, project team and demand team to meet customer requirements while contributing to business success in Vietnam.

JOB RESPONSIBILITIES
- Manage Request for Quotations (RFQs) from sales and coordinate with product manager and project manager to provide reference quotation.
- Manage Purchase Orders (POs) from customers and provide feedback on the delivery plan accordingly.
- Coordinate with the product manager and project manager to deliver quotations to Sales.
- Collaborate with the demand team to fulfill customers’ forecast plans.
- Prepare shipping documentation and invoices for the delivery of goods.
- Maintain accurate and up to date records and files on all major accounts, including sales data, quote records, and customer contacts.
- Collect internal information by collaborating with sales to respond to customer documentation requirements for customer audit and vendor qualification.
- Perform other duties as assigned or necessary to meet business objectives.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.
Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all.
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Bachelor’s Degree in Business related field.
- Minimum 3 years of experience in Customer Service position.
- Knowledgeable in ERP system, experience with SAP, Salesforce or similar CRM is a plus.
- Excellent communication skills, both written and oral in English. Proficiency in Chinese is an advantage.
- Possess strong interpersonal skills, excellent communication abilities, a strong customer oriented, the capacity to be a good team player and the ability to work independently.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Đại Học
Không yêu cầu

  • Expert, Customer Relationship Management

    7 days ago

    Bắc Ninh, Vietnam Techcombank Full time

    3 Oct 2024**Expert, Customer Relationship Management - USME (40000902)**: - Category: Corporate & Institutional Banking Group- Job Type: - Facility: Business Banking**Key Accountabilities (1)**: - 1.KYC: - Collect/research about the assumptions and sources of potential customers (leads) to understand the characteristics, needs, markets, competitive...

  • General Manager-bac Ninh Marriott Hotel

    1 week ago

    Bắc Ninh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24200559 **Job Category**Property Leadership **Location**Bac Ninh Marriott Hotel, One Marriott Drive, Bac Ninh, Viet Nam, Viet Nam **Schedule**Full Time **Located Remotely?**N **Position Type** Management Located at the intersection of Tran Hung Dao Road and Han Thuyen Street in central Bac Ninh. Bac Ninh Marriott...

  • Service Engineer

    3 weeks ago

    Bắc Ninh, Vietnam Công Ty TNHH Abb Automation And Electrification (Việt Nam) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Summary - Execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers, In close co-operation with customer and other ABB teams. - Pursue...

  • Senior Officer, Priority Relationship Management

    4 weeks ago

    Bắc Ninh, Vietnam Techcombank Full time

    2 Jan 2025 **Senior Officer, Priority Relationship Management - Gold (40000966)**: - Category: Retail Banking Group - Job Type: - Facility: Retail Banking **Job Purpose**: - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with...

  • Assistant Human Resources Manager

    3 weeks ago

    Bắc Ninh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**25039364 **Job Category**Human Resources **Location**Bac Ninh Marriott Hotel, Tran Hung Dao Road and Han Thuyen Street, Bac Ninh, Viet Nam, Viet Nam, 220000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists in carrying out the daily activities of the Human Resource...

  • Human Resources Manager

    2 weeks ago

    Bắc Ninh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**25008440 **Job Category**Human Resources **Location**Bac Ninh Marriott Hotel, One Marriott Drive, Bac Ninh, Viet Nam, Viet Nam **Schedule**Full Time **Located Remotely?**N **Position Type** Management Located at the intersection of Tran Hung Dao Road and Han Thuyen Street in central Bac Ninh. Bac Ninh Marriott Hotel...

  • Marketing & Communications Manager - Quản Lý Truyền Thông Và Tiếp Thị

    3 weeks ago

    Bắc Ninh, Vietnam Marriott Bac Ninh Hotel Full time

    **Hạn nộp**: 31/03/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Thành Phố Bắc Ninh - Bắc Ninh Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Kinh doanh & tiếp thị Vị trí Giám...

  • Representative Field Sales

    1 week ago

    Ninh Thuận, Vietnam DKSH Full time

    Location: Ninh Thuan, VN, VN - Global Business Unit: CG - Job Function: Sales - Requisition Number: 174223 - Description: **Job Summary**: Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives **General Responsibilities**: - Support superior in managing day-to-day operating expenditures against...

  • Director of Finance

    4 weeks ago

    Bắc Ninh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**25034790 **Job Category**Finance & Accounting **Location**Bac Ninh Marriott Hotel, Tran Hung Dao Road and Han Thuyen Street, Bac Ninh, Viet Nam, Viet Nam, 220000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **HOTEL DESCRIPTION** Located at the intersection of Tran Hung Dao Road and Han...

  • General Manager

    4 days ago

    Ninh Bình, Vietnam Jiva Hoa Lư Retreat Full time

    **Hạn nộp**: 31/12/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Huyện Hoa Lư - Ninh Bình Giờ làm việc Khác Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Spa/ Mát xa/ Thẩm mỹ viện Ngành nghề Quản lý, điều hành Vị trí Tổng giám đốc/...

  • Director of Sales and Marketing

    3 weeks ago

    Ninh Bình, Vietnam Jiva Hoa Lư Retreat Full time

    **Hạn nộp**: 30/04/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Huyện Hoa Lư - Ninh Bình Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Kinh doanh & tiếp thị Vị trí Giám đốc, phó...

  • Assistant Manager

    7 days ago

    Ninh Bình, Vietnam The Banana Tree Hostel Full time

    **Hạn nộp**: 16/09/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 2 Nơi làm việc Huyện Hoa Lư - Ninh Bình Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Quản lý, điều hành Vị trí Trợ lý, thư ký Cập...