Technical Support Engineer

2 weeks ago

Ho Chi Minh City, Vietnam Công ty TNHH PAL TECH Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Performs general maintenance, backup/restore, and remedial repair on all IT related assets.
- Triage support cases, making sure to record, track, and resolve each technical issue efficiently and proactively.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Publish resolution or technical documentation in the Knowledge Base for continuous education and prevention.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
**Benefits**:

- Attractive compensation, regular assessments, and salary reviews;
- 13th-month salary, annual bonus, and performance bonus;
- 20 days annual leave;
- 100% salary during the probation period;
- 100% social insurance, premium healthcare insurance, and annual routine check-up;
- Unlimited access to a selection of food and beverages;
- Special celebrations on 8/3, Father's day, 20/10, Christmas, Tet holiday, etc.;
- Company activities: annual teambuilding, New Year party, quarterly company party, weekly fruits day, monthly birthday, etc.;
- Sports activities: badminton, football, bowling, cycling, etc.;
- In-house acoustic music band.
- Cinema days with blockbuster movies.

Projects & Team:

- International working environment with a young, friendly, dynamic team, and creative;
- Flat organizational structure;
- ISO/IEC 27001:2013 Information Security Management Standards;
- The company sponsors overseas in-class training and online training courses.

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
Skill requirements
- Core knowledge in Desktop, Windows Server (Domain Controller, GPO), Linux, and Web Technologies (HTTP, Nginx/Apache, Web/DB Server)
- Strong Experience in technical troubleshooting (eg. Logs/Alert Analysis, Information Gathering, Reproduce Issue, Issue Identification/Categorization)
- Strong customer-focus with user-oriented skill, able to clearly articulate technical issues to both technical and non-technical audiences, and explain their impact on business.
- Familiarity with ticketing and collaboration tools such as Jira, Redmine, and Wiki.
- Knowledge of logging/monitoring environments (eg. Elastic Stack, InfluxDB, Grafana) is a plus..
- Strong interpersonal and communications skills, both oral and written.
- Able to work in a dynamic and ever-changing industry.
- A self-initiated and pro-active team player who can work with mínimal supervision.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Cứng,IT Support,Phần Cứng Máy Tính/Điện Thoại

Đại Học
Dưới 1 năm

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (IT Support)**: iTechWX Vietnam - Ứng Tuyển IT Support System Engineer Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **Mô Tả Công Việc**: - The support engineer is responsible for...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (IT Support, Azure, Cloud)**: iTechWX Vietnam - Ứng Tuyển IT Support Azure Cloud - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 4 giờ trước **Mô Tả Công Việc**: Microsoft Azure, a public cloud computing platform, is a...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (IT Support)**: iTechWX Vietnam - Ứng Tuyển IT Support English Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 4 giờ trước **Mô Tả Công Việc**: The Technical Support Engineer’s primary focus will be...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    iTechWX Vietnam - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Fresher Accepted- At office- Posted 8 hours ago- Skills: - IT Support- Cloud- Azure**Job description**: Microsoft Azure, a public cloud computing platform, is a growing collection of integrated cloud services that includes analytics, computing, database, mobile, networking,...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer** Responsibilities include: The support engineer is responsible for support delivery, providing technical support to Azure and Windows Server customers by resolving escalated, complex technical customer issues on the Azure or Windows Server platform and delivering technical support against CPE and workflow efficiency targets; to...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **ITECHWX VIETNAM** **TECHNICAL SUPPORT ENGINEER- O365 COMMERCIAL** **Responsibilities**: The support engineer is responsible for providing technical support to O365 customers around the globe. In the meantime, support engineer will also help customer solve billing issues or answer billing related questions. The support engineer is a critical role in the...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam Buymed Full time

    Buymed *** - Vincom Center Đồng Khởi, 45A Lý Tự Trọng, p. Bến Nghé,, District 1, Ho Chi Minh- At office- Posted 4 hours ago- Skills: - Business Analyst JavaScript Tester **Top 3 reasons to join us**: - Stock option - Performance & salary review twice per year - Yearly performance bonus **Job description**: - Buymed is Vietnam’s and...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (Azure, Networking)**: iTechWX Vietnam - Ứng Tuyển Azure Networking - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 4 giờ trước **Mô Tả Công Việc**: The support engineer is responsible for support delivery, providing...

  • Clients Technical Support

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Clients Technical Support (IT Support)**: iTechWX Vietnam - Ứng Tuyển System Engineer English Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **Mô Tả Công Việc**: The support engineer is responsible for providing...

  • Zalopay, Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam công ty cổ phần vng Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **ZaloPay, Technical Support Engineer**: - **Mã tin đăng: 3364167**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam Glints Client Full time

    **Mô tả công việc**: (Mức lương: 16 - 28 triệu VNĐ) **SUMMARY**: The support engineer is responsible for support delivery, providing technical support to azure customers by resolving escalated, complex technical customer issues on the azure platform and delivering azure technical support against CPE and workflow eċciency targets. to identify...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam itechwx Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Technical Support Engineer - PowerApps (Chinese Speaking)**: - **Mã tin đăng: 3430215**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **SUMMARY**: The Technical Support Engineer’s primary focus will be ensuring that all Microsoft customers are very satisfied with the effectiveness and efficiency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **SUMMARY**: The Technical Support Engineer’s primary focus will be ensuring that all Microsoft customers are very satisfied with the effectiveness and efficiency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **SUMMARY**:The Technical Support Engineer’s primary focus will be ensuring that all Microsoft customers are very satisfied with the effectiveness and efficiency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam itechwx Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Technical Support Engineer - Dynamic 365 BC (Chinese Speaking)**: - **Mã tin đăng: 3430217**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam itechwx Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Technical Support Engineer - Dynamic Team CE (Chinese Speaking)**: - **Mã tin đăng: 3430219**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam magnolia Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Technical Support Engineer (Cloud, AWS, English)**: - **Mã tin đăng: 3511875**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin...

  • Azure Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam itechwx Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Azure Technical Support Engineer - Acct team (Fresher welcome)**: - **Mã tin đăng: 3616755**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng...

  • Support Engineer

    7 days ago

    Ho Chi Minh City, Vietnam The Wise Seeker Services Full time

    Location: Ho Chi Minh **Functions** 1. The Support Engineer is responsible for support delivery, working with customers to resolve technical issues related to running containers on the Microsoft Azure Platform. In addition, the Support Engineer will focus on determining technical support scenarios, supportability asks, support workflow adjustments for...