IT Infrastructure Engineer

1 month ago

Thành phố Hồ Chí Minh, Vietnam Sunbytes Full time

**About Sunbytes**

Sunbytes is a leading Tech & Talent Solutions company known for innovative and scalable solutions. We focus on achieving goals for our partners and team members, delivering high-quality products and services, and fostering a supportive, challenging work environment. Our diverse team shares a common purpose, making Sunbytes a great place to work.

We offer comprehensive long-term partnerships, including recruitment, dedicated worldwide talents, and custom software development, tailored to meet client needs.

**Join Us** Sunbytes is seeking a skilled and dynamic **IT Infrastructure Engineer** to help shape the future of business models and platforms.

**About the Role**:
**Requirements**:

- Set up IT-related hardware, infrastructure, and systems.
- Provide recommendations on IT architecture to optimize performance.
- Monitor and ensure all systems are functioning to support business operations.
- Maintain, renew, and improve IT hardware and infrastructure, providing suggestions on how to upgrade or enhance systems.
- Provide IT hardware-related support to external vendors for implementing procured IT solutions.
- Take ownership of managing IT infrastructure, ensuring continuous improvement.
- Train and coach the internal IT team on relevant systems and hardware management.

**_
Technical skills:_**
- At least 3 years of experience in IT hardware, infrastructure, systems, or related IT roles.
- Strong understanding of IT hardware architecture, including setup, maintenance, and renewal of printers, scanners, computers, servers, and networks.
- Experience with managing IT infrastructure and system architecture.
- Proficient in recommending IT hardware and infrastructure improvements.
- Familiarity with monitoring tools to ensure optimal performance of systems.
- Hands-on experience in IT hardware troubleshooting and support.
- Strong documentation skills for tracking system changes and issues.
- Nice to have:_
- Basic understanding of the Power Platform, including Power Apps, and Power Automate.
- CCNP Certificate.

**_
Soft skills:_**
- Strong problem-solving and troubleshooting skills.
- Excellent communication skills to collaborate with internal teams and external vendors.
- A good team player who is not afraid to provide constructive feedback to colleagues.
- Flexible mindset, adaptable to changing requirements and environments.
- High level of discipline with attention to detail and consistency in managing tasks.
- Ability to train and coach internal staff on IT-related systems and hardware.
- Proactive and independent approach to managing systems and implementing improvements.
- Collaborative team player, capable of working remotely with mínimal supervision.

**Benefits**:

- A challenging and supportive work environment with opportunities to develop your career
- A dynamic and international team, providing a great career journey
- 16 days annual leave
- 3 sick days per year
- 4 creative days per year where you can explore new techniques and possibilities
- Premium Health Insurance 24/7
- Cover Social Insurance as local law

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