E T Temporary

**E T Temporary - Team Assistant**

Job #:
req30419
Organization:
IFC
Sector:
Administration/Office Support
Grade:
ET2
Term Duration:
1 year 0 months
Recruitment Type:
Local Recruitment

**Location**:
Hanoi,Viet Nam
Required Language(s):
English
Preferred Language(s):
Closing Date:
11/29/2024 (MM/DD/YYYY) at 11:59pm UTC

**Description**

IFC Hanoi office is seeking to recruit a Team Assistant (TA) to assist in the country activities of the IFC. TA carries out a full range of office support work, including supporting processes and monitoring schedules related to their team's/unit's products and tasks. TA coordinates extensively with service units and liaises frequently with team members both at headquarters and in the field, as well as external counterparts. TA may also be assigned responsibility for some aspect of the unit's administrative functions. The position will report to the Head of Administrative and Client Support (ACS) who will provide supervision and guidance.

**Roles and Responsibilities**:

- Drafting routine correspondence and proofreading materials using proper grammar, punctuation, and style. Using word processing or desktop publishing skills to produce complex text, reports, figures, graphs, etc., according to standard Bank formats and distribution. Incorporating agreed comments into documents, making full use of shared drives and software capabilities.
- Making travel arrangements, including travel itineraries, hotel arrangements, ground transportation, visa arrangements, etc. Coordinating with travel agency and other regional offices to ensure that logístical arrangements for the trips are well planned and prepared. Maintaining and regularly distributing accurate schedules of staff travel and visiting missions
- Understanding of IFC guidelines and procedures for project cycles; Ensuring effective filing of a variety of documents and correspondence, including primary project information, appropriate clearances, uploading and downloading documents in iDesk/ASOP etc.
- Assisting in planning and monitoring of project-related activities, i.e. logístical arrangements for regular meetings and client visits, teleconferences and videoconferences, guest passes, etc. Maintaining up-to-date travel, administrative and unit files. Coordinating schedules, taking priorities into account, monitoring and communicating changes and other information to the appropriate staff, inside and outside the immediate work unit, including IFC stakeholders.
- Tracking assigned task/project steps/timetables, coordinating with relevant staff and providing assistance and/or information on project-related matters. Maintaining up-to-date work unit project and other files (both paper and electronic).
- Participating in regular ACS staff meetings and sharing responsibility with other ACS team members to prepare agendas, chair meetings and share relevant information. Providing updates and up on any identified action items.
- As part of a team in Hanoi office and in the Mekong region works collaboratively with ACS staff across all offices.
- Providing back-up support to other ACS peers in their absence or during periods of heavy workload.

**NOTE**: We are hiring 2 positions against this requisition.

**Selection Criteria**
- Diploma or bachelor degree with at least 3 years of relevant experience, with solid knowledge of IFC / WBG operational procedures (preferred) or demonstrated strong capability to understand and implement corporate policies and Procedures.
- Excellent written communication skills, ability to draft a variety of correspondence and edit materials independently;
- Experienced working within tight deadlines and under pressure; flexibility to work overtime during peak periods on a short notice.
- Demonstrated capacity to multitask and prioritize workload, work with mínimal supervision with initiative and resourcefulness. Ability to through team's priorities and respond to requests for information in a timely manner.
- Excellent time management and organizational skills. Ability to demonstrate good judgment, tact and high level of discretion in dealing with confidential and sensitive matters.
- Outstanding interpersonal skills and sound judgment to effectively deal with staff at all levels.
- Full proficiency in English, both written and spoken;
- Proficiency and prior experience in MS Office: Excel, Word, PowerPoint and Outlook.

World Bank Group Core Competencies

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Job ID req30419