Training and Qc Specialist
2 weeks ago
**Responsibilities**
- Deliver constructive feedback and coaching to team members, highlighting areas for improvement and recognizing exemplary performance to drive team growth and morale
- Assess and analyze sales and retention processes, identifying inefficiencies and providing actionable recommendations for improvement
- Perform audits on call records and other communication channels to ensure accuracy, completeness, and compliance with the company’s quality standards
- Develop, track, and report quality metrics to the Operations Manager and senior leadership, identifying trends, areas for improvement, and progress over time
- Utilize statistical analysis tools to evaluate data, identify quality control issues, and uncover performance trends for strategic improvements
- Develop and deliver training programs tailored to address team challenges, improve customer interaction techniques, and onboard new hires effectively
- Work closely with the Operations Manager and other stakeholders to establish and maintain quality standards and performance benchmarks
- Stay informed about industry trends and best practices in quality control, customer service, and business development
- Propose and implement continuous improvement initiatives to enhance the efficiency and effectiveness of the department
**Requirements**:
- Minimum of 2 years in a similar Training and Quality Control Specialist role, preferably within a business development or customer service environment
- Proven ability to develop and implement quality control standards that drive performance and service excellence
- Experience in creating and delivering engaging, impactful training programs for diverse audiences
- Strong analytical skills to interpret performance data, generate insights, and provide actionable recommendations
- Demonstrated ability to maintain clear, professional communication across teams and stakeholders
- Expertise in identifying and implementing workflow improvements to enhance operational efficiency
- Proficiency in updating and maintaining training materials to reflect changes in processes or best practices
- Proficiency in English and Vietnamese, with the ability to communicate effectively in both languages
**We offer**
- 16 paid vacation days per year
- 14 paid sick leave days per year
- 11 days Public holidays
- Medical insurance
- Dental expenses reimbursement
- Parking and commuting reimbursement
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses)
Application Question(s):
- How fluent are you in English? (Please rate your proficiency on a scale of 1 to 10)
- How fluent are you in Vietnamese? (Please rate your proficiency on a scale of 1 to 10)
- Are you willing to relocate to Malaysia after probation?
-
Quantity Surveyor/drafting Specialist
3 months ago
Thành phố Hồ Chí Minh, Vietnam PVD Technical Training and Certification Joint Stock Company (PVD Training) Full timeJob Description: - Accurately mark up technical drawings, including floor plans and RCPs, based on client specifications. - Maintain clear, organised records of all drawings, ensuring accessibility and traceability. - Collaborate with the Sales and Engineering teams to ensure alignment on project requirements. - Ensure timely completion of all tasks,...
-
Quality Control Specialist
3 months ago
Thành phố Hồ Chí Minh, Vietnam AlphaSphere Full timeAlphaSphere *** - DC Tower, 111D Lý Chính Thắng, Võ Thị Sáu, District 3, Ho Chi Minh- At office- Posted 10 minutes ago- Skills: - QA QC Tester **Top 3 reasons to join us**: - Career growth and development opportunities - Supportive culture with work-life balance - Competitive compensation and benefits **Job description**: - We are seeking a...
-
Bim Specialist
5 days ago
Thành phố Hồ Chí Minh, Vietnam Royal HaskoningDHV Full timeWe are looking for a new BIM Specialist, who has ambitions to lead digital transformation in Vietnam market. Join us, if you want to expand your knowledge regarding Building Information Management (BIM) and our digital journey. If you’re fresh graduates with strong passion in BIM, don’t hesitate to apply! We provide on-the-job training and supportive...
-
Leader Qc
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Thương Mại Dịch Vụ Thanh Sinh Full time**Mô tả công việc**: (Mức lương: Từ 10 triệu VNĐ) - Chịu trách nhiệm chính trong công tác điều phối team QC-Training để đảm bảo toàn bộ nhân viên Quán được đào tạo và chấp hành đúng và thực hiện chuẩn chỉnh khung vận hành, chất lượng dịch vụ và sản phẩm, training kiến thức,...
-
Service Excellence and Training Specialist
7 months ago
Ho Chi Minh City, Vietnam Mouser Electronics Full timeThe Service Excellence & Training Team provides quality assurance, detailed guidance, coaching, and training on sales processes, programs and systems in a manner which ensures total quality and exceptional customer service. ACCOUNTABILITIES & ESSENTIAL FUNCTIONS - Team player and role model who motivates teams to provide excellent customer service. -...
-
Operations Specialist
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Pogl International LINES Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - As an Operation Specialist, your principal job will be to plan where ships are to berth so that their cargo can be either loaded or discharged. The will include the calculation of the number of port operatives requires to load and unload in a safe and timely manner. - The Operation Specialist works...
-
Itero Training Specialist
6 months ago
Ho Chi Minh City, Vietnam AlignTech Full time**Join a team that is changing millions of lives.** Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...
-
Qc Specialist
2 months ago
Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Thương Mại Điện Tử Wowbuy Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Kiểm soát, theo dõi chất lượng đầu vào và các khâu (sơ chế/xuất hàng/tồn kho) của các nhóm hàng gồm nông sản (rau, củ, quả,...), FMCG theo đúng tiêu chuẩn công ty áp dụng. - Đánh giá tỉ lệ hao hụt hàng kém chất lượng và đề xuất...
-
Manual Test Specialist
3 months ago
Thành phố Hồ Chí Minh, Vietnam Netcompany Full timeNetcompany *** - Fl 24. Opal Tower. Nguyễn Hữu Cảnh Street, Ward 22, Binh Thanh District, HCMC, Binh Thanh, Ho Chi Minh- Fresher Accepted- At office- Posted 19 minutes ago- Skills: - QA QC Tester **Top 3 reasons to join us**: - International professional working environment - Opportunities to travel to Europe for training - Clear career path and...
-
Training Manager
3 months ago
Thành phố Hồ Chí Minh, Vietnam Collaboration Betters the World Full time**Overview**: - As the Training Manager, you will be a key member of the L&D Team with a hands-on role in leading employee development initiatives through organizing and hosting training events and essential educational programs, helping to cultivate a learning culture in the company.**Qualifications**: **What you should have**: - Experience: at least 5...
-
Qc Engineer
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công ty TNHH Corsair Marine International Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Perform daily patrol inspection at site and report to the related department for any issues that need to be rectified - Handle official inspection and testing at each stage - Update and control quality checklist on timely manner - Ensure that all inspection information is uploaded to the system on...
-
Qc Leader
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam ICONIC Co., Ltd. Full time[LONG HAU - LONG AN] QC TEAM LEADER $1000-$1200 INDUSTRY: Pharmaceutical Company Company car from Go Vap, District 7 HCM **Qualification, ability and experience - Have a Pharmacist or University degree in related fields. - Have experience from 03 years or more. - Trained in GMP, GLP. Have ability to manage and execute. **Job description - Understand,...
-
Qc Supervisor
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam ICONIC Full time**[LONG HAU - LONG AN]** **QC TEAM LEADER** **20 ~ 25 000 000 NEGOTIABLE** **INDUSTRY: PHARMACEUTICALS** **COMPANY BUS FROM GO VAP, DIST. 7** -------------- - **REQUIREMENTS** - Have a Pharmacist or University degree in related fields. - Have experience from 03 years or more. - Trained in GMP, GLP. - Have ability to manage and execute. **JOB...
-
Posm Qc Supervisor
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Indicia Worldwide Full time**About us** Indicia Worldwide is an insight and technology led communications agency with global production expertise. **Why we exist**: we create new value At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance...
-
Vendor Quality Specialist
1 month ago
Thành phố Hồ Chí Minh, Vietnam Article Full time**Description**: Hi there, we’re Article. We’re a North American based furniture company creating remarkably better furniture experiences one sofa at a time. And as the **Vendor Quality Specialist (Upholstery)**, you’ll report to the Vendor Quality Lead (Upholstery) to strictly adhere to the determined quality process and improve the product quality...
-
Buyer
2 months ago
Thành phố Hồ Chí Minh, Vietnam PVD Technical Training and Certification Joint Stock Company (PVD Training) Full timePurchasing of materials and services to support O&M activities at the lowest cost using procurement processes that maintain consistency with schedule requirements. - Interpret production schedules, purchase requisitions and other documents to co-ordinate purchasing activities with the organization’s current and anticipated demand for goods and...
-
Qc Leader
3 months ago
Thành phố Hồ Chí Minh, Vietnam Công TY TNHH Un - Available Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Main role: Manages and responsible embellishment quality control based on customers & UA’s quality management standards - Approve strike off for sample/ 1st output for bulk production - Receive checking plan request from Printing/ Outsource team and assign QC Embellishment to check - Double check...
-
Csr Specialist
1 month ago
Thành phố Hồ Chí Minh, Vietnam ICONIC Full time**Corporate Social Responsibility (CSR) Specialist** Location: District 1, Ho Chi Minh Working time: Mon - Fri **REQUIREMENTS**: - Bachelor's degree in relevant fields such as law, policy, or human rights preferred. - 5-7 years of experience in ethical sourcing, corporate compliance, or governance, with auditing experience preferred. - Familiarity with...
-
Senior Quality Control Engineer
1 month ago
Thành phố Hồ Chí Minh, Vietnam Navigos Search Full time**JOB DESCRIPTION** - Join test activities and tasks as planning, analysis & design, implementation & execution, evaluating & report, test closure activities - Manage the product quality in squads to decrease maximum number of bugs after releases - Engage in daily meetings, planning sessions, chapter meetings, and training sessions - Test APIs - Learn &...
-
IT Support Specialist
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam Văn Phòng Đại Diện A. Menarini Singapore Pte. LTD. Tại Thành Phố Hồ Chí Minh Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) A. Menarini (Singapore) Pte. Ltd. Rep Office in HCMC is opening for IT Support Specialist position. - User Support - Desktop and Device Management - Proactive Environment Monitoring - Software and Systems Support - User Account and Asset Management - Documentation and Training - Collaboration and...