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Database Management and Analysis Specialist

4 months ago

Ho Chi Minh City, Vietnam Servier Full time

**Date posted**:Apr 23, 2024**City**:HO CHI MINH**Country/Region**:VN**Type of Contract**:Fixed-term contract**Job Requisition ID**:5914Database Management and Analysis Specialist
- .**Activities & Responsibilities**

**Part**

**Description**

**Database management**
- Maintain and manage customers, doctors, territory coverage, product, price database on relevant systems
- Build appropriate data model
- Share best practices, develop procedures to enhance data quality of system

**Project**
- Projects relating to data mapping, data clean up, data structure
- Projects to reinforce data governance, develop new tools/solutions

**Analysis**
- Business analysis, reports and dashboards

**Retail channel programs**
- Operation and management

**Others**
- Ad hoc or other arising tasks as per business requirements

**_Responsibilities (include but not limited to)_**

**Part**

**Task**

**Database management**
- Provide guideline and training to users regarding data capture and update
- Follow up, check, communicate, validate updating profile and create new doctors/customers/products
- Review updated data and approve/reject by DCR (data change request)
- Review and inactive duplicate data on system
- Update information on database based on request
- Analyze updating customer potential, targeting from MR/KAS, get approval and update to Veeva, update multi channel cycle plan
- Update field force allocation on system
- Identify doctors for specific programs; update speaker list
- Update information on sales and tender management system: Customer, Product, Price,
- System access for new users or mobilities
- Consult and alert to internal as well as other teams when there is abnormalilty in data capture

**Project**
- Lead roles in projects relating to data mapping, data clean up, data structure to ensure data in good shape to be used
- Work on projects to enhance data accuracy, availability, privacy, develop new tools/solutions by considering available technical approach

**Analysis**
- Provide analysis, reports relating to key behaviour indicators (visit, frequency, activity ), marketing projects, sales and cross analysis between figures to have consolidated view
- Implement dashboards for stakeholders' performance tracking, business status follow up and decision making

**Retail programs**
- Manage retail channel program operation
Build tools to track progress and performance of marketing programs.

**_Profile_**

**Type**

**Detail**
- Background
- University graduation (computer/data science or economics preferred)
- Experience
- Minimum 4 year experience in same position (in pharma industry will be a plus)
- Qualification
- Project management
Technical savvy, logical thinking, analytical ability
Detail oriented
Ability to work with different stakeholders, pro active, willing to take new challenges, learning ambitious
- Skill
- Experienced with CRM system (VEEVA), information system, SQL, Power BI
Efficient English communication
- Whatever your area of expertise, your work within the Servier Group helps advance therapeutic progress for the benefit of patients. You will be part of teams recognized for their scientific excellence and reach your full potential in a professional environment that encourages you to develop yourself. Tailor-made onboarding journeys, mobility opportunities, quality trainings, responsible management, team spirit... All this and more in a workplace focused on your well-being.- At Servier, we are committed to therapeutic progress to serve patient needs. We put the diversity of our employees as a source of richness for the fulfillment of this vocation.