Technical Support Engineer

2 weeks ago

Ho Chi Minh City, Vietnam Daikin Việt Nam Full time

**Phúc Lợi**:

- Du Lịch
- Phụ cấp
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Phụ cấp thâm niên
- Chế độ nghỉ phép

**Mô Tả Công Việc**:
1. Inquiry window:

- Answer the inquiries, contact a related affiliates
- Support technical inquires on HVAC products from sales or Branch Technical Support (product specification/ installation/ setting)

2. Support the internal special (technical) project or activity
- Support special request Task (Latest piping method, IAQ or software improvement activity)
- Support MKT group for commercial equipment (Ex: Showroom Planning and Product development activity)

3. Creation of various presentation materials and presenter
- Visit customer with Sales to support their technical solution
- Support technical parts for in house seminars
- Support various training sessions including VRV design procedure (material preparation, trainer)

4. Drawing check

5. Installation support/ trouble assistance
- Support jobsite troubles (bridge person of sales/ services/ factory and other regional support departments)

6. Report
- Periodically report all customer support activities & analyze if needed for upper-level managers

**Yêu Cầu Công Việc**:

- Bachelor degree of thermal engineering
- Fresh graduate or have more than 1 year experience in HVAC contractor/sub-contractor (Supervisor or CAD Drawing)
- Good at MS office, Auto Cad software
- Trustworthy, have passion and detail - oriented
- Good at communication, presentation
- Ability to work individual or as a team

Job tags: Technical Support Engineer Technical Engineer Technical Assurance Engineer Kỹ sư hỗ trợ kỹ thuật Kỹ sư kỹ thuật Technical Support Engineer Technical Engineer Technical Assurance Engineer Kỹ sư hỗ trợ kỹ thuật Kỹ sư kỹ thuật HVAC CAD Drawing

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