Senior UX Researcher

6 months ago


Ho Chi Minh City, Vietnam VNG Full time

We are seeking a motivated and detail-oriented UX Researcher to join our design team. As a UX Researcher, you will be responsible for understanding our users' needs, behaviors, and motivations through various research methodologies.
Your insights will drive product design decisions and ensure our solutions are user-friendly and aligned with user expectations. You will be working on variable products that support our Game Studio in serving their users, including Game Shop, Reward Program, and Customer Support.
Key Responsibilities
- Conduct user research using a variety of qualitative and quantitative methods (e.g., usability testing, interviews, surveys, contextual inquiries)
- Analyze and synthesize research findings to generate actionable insights
- Collaborate with designers, product managers, data analysts, and engineers to incorporate user feedback into product development
- Develop personas, journey maps, and other artifacts to communicate user insights
- Advocate for the user perspective throughout the product development lifecycle
- Stay current with industry trends and best practices in UX research

**Yêu cầu**:

- Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Social Sciences, or a related field
- 3+ years of experience in UX research or a related role
- Proficiency in research methodologies and tools
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Ability to work effectively in a collaborative team environment
- Experience with data analysis and statistical software is a plus


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