![ZEISS Group](https://media.trabajo.org/img/noimg.jpg)
Application Engineer
3 months ago
Including but not limited to:
- Master the use of IQS products such as the LM, EM, and high-end imaging groups in the defined territory for the Industry market. This requires technical knowledge of each of the various systems and components and excellent time management skills. At all times, conduct by company guidelines and standards is expected
- Utilize & maintain the cleanliness of the Quality Excellence Center (QEC)
Technical Support in the ZSP (ZEISS Sales Process) System Sales and After Sales Goals
- Application support during the IG (Information Gathering) process, collaborating with Sales team in customizing solutions to potential customers
- Application support during the IS (Information Sharing) process, collaborating with Sales team in providing Demo, Presentations, and meetings to present our Solution
- Develop skills & knowledge via ZEISS learning paths and skills matrix with assigned products and services
Sustained revenue generation as Application Services provider
- Execute solutions e.g.: measuring services, accessory solutions, programming services & consulting services to generate revenue
- After sales product push for Software Maintenance Agreements (SMA), additional software options, software upgrades, and promoting the use of the ZEISS Portal e.g. online training
ZEISS Academy - Provide Training to end customers and public courses
- Provide training based on sales contracts as well as billable training to end customers on our devices, software, solutions, and fundamental preparatory courses e.g., AUKOM
Engineering Solutions Pre Sales and Post Sales
- Provide solutions on fixturing design, special tools, stylus, and project solutions. e.g., design a fixture for programming services
Process Compliance
- Adheres to process requirements, operation procedures, legal compliances, Brand compliance
- Complete reports on time e.g., CRM Mobile X entries and sign off from customer on the last day of job
- Punctual for meetings
- Presentable attire.
Education / Professional Certification
- Masters Degree or higher, in Material Science, Advanced Materials and Nanotechnology, or Applied Physics: Electronics..
Experience
- Prior experience in Microscopy, specifically Light and Scanning Electron Microscopes
- Understanding of and experience with industrial sales and service processes
- Experience selling and supporting imaging and processing software, specific to LM, EM, and or XRM is preferred
- Knowledge of materials and failure analysis or manufacturing industry, preferably in the field of Failure Analysis, CNC programming, and Metrology
- Knowledge about coordinate measuring machines (CMM), X-ray / Computed Tomography systems, optical inspection systems, and related quality assurance software is a plus
Knowledge / Skills / Other characteristics
- Able to interact in a professional manner with customers and co-workers.
- Good command of written and spoken English
- Intermediate expertise in Microsoft Office (Word, Excel, PowerPoint)
- Presenting confidently and clearly to a medium to large audience
- Ability to work independently and collaborate effectively with cross-functional teams
- Willingness to travel within the country /region as required
Working conditions & Other Attributes.
- On-the-field tasks and activities
- Updated travel documents e.g., passports and visas
- Able to travel at reasonable notice
- Abide strictly to non-disclosure clauses e.g.: Compliance handling sensitive data
- Abides to the rules of Trainer materials where given access, e.g., sharing of training manuals soft copies are not allowed
- Adheres to ZEISS code of conduct
Your ZEISS Recruiting Team:
Doan Le Thuy Duong
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