Hub Supervisor

6 months ago

Ho Chi Minh City, Vietnam SPX Express Full time

**Job description**
- Oversee and manage the preparation and transportation of orders (e-commerce) functions. Ensure customer service standards, highest cost efficiency, sustainable operation performance, KPIs, and people capabilities.
- Provide effective planning, allocation of parcels, clustering, and rostering of riders during absenteeism, campaign days, and regular days. Delegate tasks to sorters and riders based on the number of employees.
- Ensure the fleet of delivery services are disciplined and resolve disputes/strikes that may arise in these areas, warranting efficiency. Ensure that all shipping discrepancies, damaged goods, and other claims are handled and dealt with to customer satisfaction.
- Collaborate tactically with multiple stakeholders (internal/external - buyers, sellers, etc.) to solve operational problems. Be responsible for executing a process with ambiguous deliverables and aligning stakeholders to achieve daily business needs. Communicate effectively with internal and external stakeholders, demonstrating negotiating and influencing skills.
- Ensure that the fleet is safe and healthy. Perform audits, provide feedback and trends to leadership to make sound and timely decisions on strategic/important issues.
- Ensure all locations follow and comply with safety policy and standard operations procedures for in-hub parcel collection.
- Identify, analyze, measure and evaluate risks, thereby finding measures to control and overcome the consequences of risks in operation.
- Involve in the recruitment process and select the right people for assigned hubs.
Guide, train, manage and supervise team members.
- Oversee frequency (daily/weekly/monthly, etc.) operating reports.

**Requirements**:

- Diploma/Degree in Business Administration, Supply Chain Management, or relevant fields is advantageous
- Experience in logistics/ Fleet Operation would be an advantage
- Able to work on rotation shifts (no fixed off days)
- Strong team management and good communication skills
- Must have the ability to multitask, manage multiple hubs and establish priorities
- Ability to deal with ambiguous situations

**Benefit**
- Salary: Competitive income
- Pay full salary insurance
- Health insurance exclusively for managers
- Probation 100% salary
- Telephone and rice allowance

**Salary**: Up to 30,000,000₫ per month

Ability to Commute:

- Ho Chi Minh City (required)

Ability to Relocate:

- Ho Chi Minh City: Relocate before starting work (required)

  • Hub Supervisor

    8 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...

  • Hub Supervisor

    6 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...

  • HR & Administrative Officer

    6 months ago

    Ho Chi Minh City, Vietnam HQTS Group Ltd. Full time

    **Company Overview** HQTS Group Ltd. is one of Asia’s oldest and largest quality control organizations providing services to companies buying and manufacturing products in Asia. With more than 500 people and operations in 17 countries, HQTS is a respected international company with significant opportunities for aggressive growth in many regions...

  • CRM Planner

    6 months ago

    Ho Chi Minh City, Vietnam Công ty OPPO Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Role purpose - To support CRM Supervisor on developing, initiating, and implementing long-term CRM Plan as well as new product campaign launch to build meaningful and close relationships with consumers across online & offline platforms. - Key responsibility - Responsible for the overall planning,...

  • Client Partnership Supervisor

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Buzzmetrics Full time

    **ABOUT BUZZMETRICS** Buzzmetrics is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations. Founded in 2013, Buzzmetrics is the pioneers of using social listening data to bring businesses & consumers closer together. Based on the key idea that social media is a virtual society where people live their second life,...

  • Client Partnership Supervisor

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam YouNet Full time

    **Salary**: Negotiable Department: Sales & Business Development Company: Buzzmetrics Application deadline: 27/11 — 31/12/2024 **Job description**: **ABOUT BUZZMETRICS** Buzzmetrics is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations. Founded in 2013, Buzzmetrics is the pioneers of using social listening...

  • DevOps Engineer

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Fundiin Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Fundiin is the BNPL pioneer and current leader in Vietnam in providing zero-cost buy-now-pay-later facilities, helping retailers increase sales by up to 30%. BNPL is the first step in our mission to accelerate the path to financial freedom for people in Vietnam and, eventually, Southeast Asia. What...