Senior/ Associate Product Management

2 weeks ago

Ho Chi Minh City, Vietnam Shopee Full time

DepartmentProduct Management- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Regional Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan. Browse our Product Management team openings to see how you can make an impact with us.

**About the Team**:

- The ShopeePay team in Vietnam focuses on development of multiple financial products in both ShopeePay and Shopee apps:
- Wallet - (ShopeePay: User Service, Banking, Wallet Service, Promotion, Risk Management and Merchant Acquiring.
- Credit: SPayLater
- Payment Processing: Credit Card, iBanking, Payment Gateway, Virtual Account
- Digital Product: Telco topup/e-pin, bill payment, movie, bus ticket, attraction, hotel, flight,...
- Being a team member, you'll have chances to skill up by doing various kinds of tasks, working with many different internal teams and different external partners.- Together with business department to gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve customer experience and driver business growth
- Work with external partners to deliver new service/enhance existing function: review technical document, clarify & identify technical gap, support during integration
- Cooperate with Regional Product & Engineering team to initiate, discuss, review & sign-off new feature
- Act as a specialist for the product, do UAT & LIVE testing with relevant internal team, troubleshooting issues, creating SOP, etc
- Work closely and give training to local internal teams when there is a new feature or product (change management)
- In charge for administrative task of the product, maintain existing app products

**Requirements**:

- From 1 to 3 years experience as IT Business Analyst or Product Management/Owner
- Proven ability to develop product and effectively communicate recommendations to management
- Solid technical background with understanding and/or hands-on experience in software development
- Able to communicate complex business or technical information in English effectively
- Strong problem-solving skills, critical thinking and willingness to roll up one’s sleeves to get the job done
- Good collaboration skill to work with cross functional teams
- Bachelor’s Degree in Information Technology, Computer Science or relevant field is a plus

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