[fresher/junior] Implementation Specialist

1 month ago


Thành phố Hồ Chí Minh, Vietnam TrueCommerce Full time

**Main responsibilities**:

- Serves as the primary point of contact during implementation process for the customer, with assistance as needed from implementation supervisor.
- Manages setup within TrueCommerce. Conducts testing for customers.
- Manages implementation tasks and coordinates activities with the customer
- Manages customer expectations and project scope.
- Actively contacts and follows-up with customers to drive continuous progress on the completion of their project.
- Assists the customer with usage of the TrueCommerce software.
- Assists the customer with the EDI testing process
- Assists the customer with the integration testing process
- Identifies and communicates implementation issues and escalate to the appropriate parties.
- Meets monthly go-live and quality targets as determined by TrueCommerce management.
- Follows the TrueCommerce EDI Project Management Methodology (PMO) on all projects.

**Requirements**:

- Client service implementations, business to business, and/or computer support/service experience.

**- Fresher is welcomed if your English is good and have experience to work with customers.**
- Project management knowledge or experience is required.
- Experience in working with high volume customers and/or tasks with proven ability to keep organized and multi-task.
- Experience with business systems such as Microsoft Great Plains, AX, Dynamics, QuickBooks, Sage, SAP or NetSuite is a plus.

**Benefits**:

- 13th+ salary, Performance bonus
- Laptop and 2 large computer screens are provided
- Company trip, teambuilding, sport clubs and activities
- 17 days of paid leave
- Full salary social insurance including probation time
- Training during probation time.
----------
- Working time: 10:00 PM -7:00 AM, Mon-Fri

Working location: QTSC, District 12, HCMC

Application Question(s):

- Do you have experience to work on night shift?
- How many years have you worked on night shift?



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