Corporate Social Intern

9 months ago


Ho Chi Minh City, Vietnam L'Oreal Full time

As a member of Social & Advocacy team at Corporate Digital Marketing Division, our Corporate Social Intern would take part in multiple digital acceleration & social/ advocacy transformation projects, focusing on Advocacy & Affiliations. Be ready to rock your internship with exciting and challenging scopes of work:
**What you will be doing**:
**ADVOCACY**
- Support Corporate Social team in advocacy governance: paid influencers’ profile assessment, competitor activities watch, influencer campaign audit for excellence in execution.
- Collect and analyze TikTok trends to provide engaging weekly newsletter for brands to timely adapt to social, advocacy & livestream contents.
- Work with external vendors/ platforms for exploring potential partnership opportunities to scale up brand presence and visibility on social.
- Support Corporate Social team to brainstorm and build ideas for Brands’ projects/ campaigns regarding social & advocacy.

**CONSUMER CARE**
- Support Corporate Social Manager in consumer care governance: perform weekly and monthly care metrics audit to maintain & improve brand reply rate & CSAT score.

**LIVESTREAM**
- Collaborate with internal stakeholders to comprehend their livestream needs in order to assist in enhancing the livestream experience.
- Collaborate with livestream champions to create monthly livestream reports, analyze performance, and provide recommendations based on meticulously gathered data.
- Social media lover & trend enthusiast: Has the love for social media content & ability to stay updated with current social trends. Love TikTok contents is a huge plus.
- Presentation and content production skills: ability to create guidelines, templates, visualization and demonstration.
- Logical and critical thinking: ability to synthesize data to form strategic insights.
- Analytical skills: ability to analyze, interpret data and provide actionable insights.
- Good communication skills and teamwork: ability to work with multiple stakeholders, to influence and work as a team.
- Determined and entrepreneurial: ability to start from scratch, take ownership & willing to test and learn.
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