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Support Engineer

1 month ago

Hà Nội, Vietnam Panasonic Vietnam Group – Panasonic R&D Center Vietnam (PRDCV) Full time

**Panasonic Vietnam Group - Panasonic R&D Center Vietnam (PRDCV)**:
Let’s Challenge Together And Update Yourself
- Company type
- IT Product
- Company industry
- IT Hardware and Computing
- Company size
- 51-150 employees
- Country
- Japan
- Working days
- Monday - Friday
- Overtime policy
- Extra salary for OT
- Lotte Tower, 54 Lieu Giai, Ba Dinh, Ha Noi
- At office
- Skills:

- Java

Kotlin

Linux

**Top 3 reasons to join us**:

- Lộ trình phát triển sự nghiệp đa chiều
- Cơ hội đào tạo, công tác tại Nhật, Singapore, Mỹ..
- Mức lương hấp dẫn, chế độ thưởng dựa trên năng lực

**Job description**:

- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
- Deploy, demonstrate, and educate customers to operate the system
- Regularly communicate with the global customer to manage open items and future action plan

**Your skills and experience**:

- 2-4 years working experience
- Good at English communication
- Understanding Windows/Linux/Docker environment
- Understanding of PostgreSQL/MSSQL or other database systems
- Critical thinking and problem-solving skills
- JavaScript/Nodejs/Reactjs/C++
- Experience in SMT production

**Why you'll love working here**:
Panasonic R&D Center Vietnam was established in April 2007, is a company specializing in R&D of Panasonic Group in Vietnam with the aim of enhancing R&D activities in the field of digital home appliances, automation, mobility in Vietnam, providing R&D services for software solutions in today's hottest fields such as AI, Cloud, IoT in a chain of R&D centers of worldwide corporations

1. Career Path Development
- Long-term multi-career roadmap;
- Learning & development (Language Training, Technical Training, Soft-skill Training, On-job Training, etc.)
- Oversea business trips (Japan, China, Singapore, US, Mexico, EU, etc.)

2. Work-life Balance
- Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week)
- Additional special holiday

3. Compensation package
- Attractive salary
- Competitive bonus package depend on abilities, performance and competencies
- Diversified allowance scheme

4. Wellness
- Well-protected with 24/7 personal accident and medical care insurance;
- Well-designed Annual Health Check-up program;

5. Activities
- Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day
- Summer Vacation (Trip to famous tourist spots domestic/ overseas, )