Senior Logistics Cost Clearance Expert

4 weeks ago

Ho Chi Minh City, Vietnam Bosch Group Full time

Company Description
**_
The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology._**_ _
- In Vietnam, Bosch is currently active with eight business divisions: Automotive Aftermarket, Drive and Control Technology, Power Tools, Building Technology, Thermo technology, Packaging Technology, Two-Wheeler and Powersports and Sales Original Equipment._
- Furthermore Bosch opened its first Software and Engineering Centre of Southeast Asia in Ho Chi Minh City and an Automotive R&D Centre, located in Ho Chi Minh City in July 2014._

**Job Description**:
**Point of escalation from operations team for all logistics cost clearance (LCC) topics**
- Handle exceptions during LCC process, i.e., LSP late billing, wrong billing
- Work with LSP manager and PUI to validate any “tricky” cost, i.e., ad hoc quotation, demurrage cost, overtime, etc..
- Work with PUI to complete rate card in case of new lanes, new requirements from customers, etc., so that operations team can do the billing verification

**LSP billing performance management**
- Measure LSP billing performance on a monthly basis, i.e., accuracy, timeliness, etc..
- Work with LSP to improve the billing performance, with the support from LSP managers from all service lines, i.e, warehouse, transportation, etc..
- Support LSP strategy related projects in the region with data and facts from LCC team

**Project implementation to launch LCC services in defined countries**
- Collect requirement from the customers and work with operations team and LSPs to design end to end LCC process
- LSP on-boarding, i.e., to provide training of LCC processes to LSPs and make sure implementation is on good track
- Go-live LCC in the countries and hypercare whether LSPs and customers are strictly following the processes and do change management whenever necessary

**Data analysis to provide business insight to both internal team and customers**
- Analyze logistics cost data to identify problematic areas and coordinate with other stakeholder’s for improvement, for example, accrual accuracy, etc..
- Collaborate with customers and PUI mainly to do logistics cost forecasting
- Monitor actual cost and find root causes of deviations against forecasted cost to provide business insight to customers

**Key account for defined countries**
- One contact window for all LCC topics for customers in the defined countries, for example, any inquires or reports, escalations from customers, etc..
- Report LCC KPI to customers on a monthly basis
- Regular meetings with customers to hear customer voices and maintain good relationship in order to achieve high customer satisfaction
- Understand customer requirements in order to represent customers whenever it comes to customer collaboration topics in LCC team
- Identify any potential business for LCC team in the defined countries
- Participate in all logistics tenders in the defined countries to present LCC requirement to the LSPs and tender project team

**Back up operations team to ensure operations run smoothly whenever necessary**
- Monitoring and validating the freight cost invoices issued by logistics service providers, i.e., do factual check and price check of LSP billing
- Detective control to make sure billing verification is done in a compliant way according to company policies
- Monitor the end to end process from accrual till cost booked to SAP to make sure everything is on time and accurately by working cross-functionally with financing and accounting team

**Qualifications**:

- Bachelor’s Degree in Accounting, International Trade, Supply Chain (Logistics, Purchasing), Business Administration or equivalent_(with distinctive knowledge in business administration, which has been proven through a relevant position for example in the logistics or admin area, see work experience)_
- 3 years’ experience in logistics operations or cost controlling
- 1 year experience in key account or customer services
- Know-how in finance and project management is a plus
- Fluent English skills
- Strong data analysis and problem-solving skill
- Excellent communication and inter-personal skills with ability to work with cross-functions
- Ability to take lead project/assignment and coordinate with stakeholders
- Strong computer/systems skills like Excel, Power Point

Additional Information
- Committed 13th month bonus
- Collaboratively yearly performance bonus
- Meal & Parking allowances
- Premium insurance for employee and 2 family members
- Flexible benefits
- Domestic and international training opportunity
- Career development program with buddy and mentoring program
- Good benefits of company activities, team building and year end party
- Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the digital transformation era

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