Hydraulic Service Sales Engineer

3 days ago


Hanoi, Vietnam Bosch Group Full time

Company Description
**_
The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology._**_ _
- The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in over 60 countries with over 375,000 associates all over the world._
- In Vietnam, Bosch is currently active with eight business divisions: Automotive Aftermarket, Drive and Control Technology, Power Tools, Building Technology, Thermo technology, Packaging Technology, Two-Wheeler and Powersports and Sales Original Equipment._
- Furthermore Bosch opened its first Software and Engineering Centre of Southeast Asia in Ho Chi Minh City and an Automotive R&D Centre, located in Ho Chi Minh City in July 2014._

**Job Description**:
**Service sales**:

- Searching and identifying potential customers
- Planning and carrying out regular visits to existing and new customers nationwide to build up relationships and collect new business opportunities for services
- Meeting regular service sales & profit targets

**In-house repair**:

- In-house repairs incl. carrying out fault finding, diagnostics, repairs and testing on Rexroth hydraulics components and systems
- Prepare inspection report including roots causes to customers and advise suitable solution(s)
- Inform/give purchase request to Logistics team/ procurement department; follow-up to ensure the right service parts are available in time

**Fields service**:

- Installation and commissioning of hydraulic components and systems
- Provide on-site technical supports and trouble shootings
- Providing customers with technical operational and maintenance training regarding Rexroth hydraulic components and/or system

**Others**:

- Recording and maintaining service and customer data on CRM system
- Coordinate with HQ Service Centre & Regional Service Center to repair components and system
- Coordinate with HQ Service Centre & Regional Service Center on field service activities
- Working closely with project / field sales team to design custom-made solutions, system upgrading/retrofitting
- Ad-hoc tasks

**Qualifications**:

- Bachelor in Mechanical Engineering or equivalent
- At least 2 years of hydraulic workshop service
- Good both reading and written communication skills in English
- Proficiency in MS Office software, engineering and designing software tools
- Strong technical and hands-on skills
- Detail oriented, Honest & Punctual
- Good communication skills
- Strong organizational, analytical and time management skills
- Love to physically/hand on machine
- Able to work under high pressure, independently and with high level of discipline
- Strong sense of Integrity and compliance culture
- Team player
- Willingness to intensive travel around Vietnam and work at customer sites

Additional Information
- Committed 13th month bonus
- Collaboratively yearly performance bonus
- Meal & Parking allowances
- Premium insurance for employee and 2 family members
- Interesting Sport program
- Domestic and international training opportunity
- Career development program with buddy and mentoring program
- Good benefits of company activities, team building and year end party
- Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the digital transformation era



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