[dong Nai] Senior Priority Customer Relations

5 months ago


Ho Chi Minh City, Vietnam Aloha Consulting Group Full time

ACG_1756_JOB

Our client is one of the leading banks in Vietnam, who is looking for a talent to join their firm:
**1. Provide Financial Solutions Suitable For Customers’ Needs**- Exploit information, analyze and evaluate customer needs to understand customers comprehensive financial goals based on segments, sub-segment and categories.-
- Analyze products/services customers are using and customer financial indicators to assess customers financial health.-
- Take care of transactions, propose solutions, and recommend products and services to priority customers in accordance with customers goals, financial needs and lifestyle.-
- Manage and take care of periodically assigned priority customer portfolios and evaluate their effectiveness.-
- Build a customer network, expand relationships from existing customer files to exploit and find potential customers.**2. Provide Priority Banking Services With Excellent Customer Experience**- Directly receive and implement customer transaction requests, cooperate with relevant departments, and process according to SLA to bring the best service experience to customers.-
- Continuously update customers with new features, new benefits of the products and services customers are using, policies and regulations that impact customer assets and information on market changes and trends.-
- Provide total service solutions for customers to meet their transaction, savings, credit, investment, and insurance needs.-
- Record and respond to customer opinions about products and services and propose solutions to improve service quality standards for priority customers.**3. Operational Compliance & Risk Management**- Identify customer information (Amlock, KYC, SA...) and warning signs before, during and after customer transactions, ensuring compliance with the banks processes and regulations and legal regulations.-
- Perform work in accordance with policies, regulations, procedures, internal instructions, and service quality commitments (SLAs).-
- Fully comply with service quality standards for positions and other regulations of the Bank from time to time.-
- Manage credit risk and operational risk on customer portfolio.-
- Coordinate with departments/units within branches to ensure quick and thorough implementation of transactions and customer requests.**4.People Management & Organizational Culture**- Manage the implementation of personal planning (PDP) to improve work efficiency and serve personal development.-
- Comply with training programs as required by the bank.-
- Contribute to activities of building and developing organizational culture.-
- Always have an open attitude to share information with others and willingly accept changes.-
- Take ownership and responsibility in work through clear direction, aiming for outstanding results.-
- Build a culture of cohesion and encourage colleagues to achieve success.-
- Be fully aware of the banks organizational culture and perform tasks in the spirit of core values and behavioral standards.**5. Plan Management & Business Results**- Develop business and customer development plans, implement up-selling/cross-selling of products based on assigned customer portfolio to optimize customer benefits and achieve assigned business targets.**6. Perform other related tasks as directed by management


  • Sale Admin

    5 months ago


    Ho Chi Minh City, Vietnam PASONA N A, INC. Full time

    **Main Responsibilities**: - Receive information from customers, sales Department to inform timely to related departments - Make Delivery Order/Receive sheet, arrange transportation and follow up until machines reach the customer sites, etc. - Making standby list of machines - Make rental contract with customers - Make white invoices, issue VAT invoices,...

  • Business Development

    5 months ago


    Ho Chi Minh City, Vietnam Shopee Full time

    Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The...


  • Thành phố Hồ Chí Minh, Vietnam Schaeffler Vietnam Full time

    Schaeffler Vietnam *** - Lot 516, Street 13 Long Binh Industrial Zone (Amata), Bien Hoa, Dong Nai, Other, Ho Chi Minh- At office- Posted 1 hour ago- Skills: - Python SQL **Job description**: - Successfully completed studies in (business) IT, business or engineering, ideally with IT background. - Experience in production or production related areas,...


  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    4 Oct 2024**Senior Officer, Priority Relationship Management - Gold (40000966)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority...


  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    12 Sep 2024**Senior Officer, Priority Relationship Management - Gold (40000966)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority...


  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    4 Nov 2024**Senior Officer, Priority Relationship Management - Gold (40000966)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Sebang Battery VINA Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Cash physical management. Cash Daily pay/ receipt when incurred and record in cash book at ĐN (factory) - Record cash transactions from Dong Nai, Ha Noi, Da Nang, HCM & send cash reports. - Prepare and make cash count with other independent person in charges. - Receive payment documents from all...


  • Thành phố Hồ Chí Minh, Vietnam Standard Chartered Full time

    **Key Responsibilities** - Generation of new business for Priority products & services connected with products like Payroll / Personal Loan / Mortgage / Bancassurance. - Achieve allocated business targets - Participate actively in branch sales planning to generate action plans for meeting targets. - Be multi-skilled to handle all kinds of transactions and...


  • Thành phố Hồ Chí Minh, Vietnam Standard Chartered Full time

    **Job Summary** **Mandate**: - Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Employee Banking Team (senior executives) with full Priority offering - Also handle client-led requests via ATL/online pull - Activate NTB clients, set up and educate clients on remote channel usage i.e., online, Client Centre, ATM, and hand-over...

  • IT Helpdesk Supervisor

    5 months ago


    Ho Chi Minh City, Vietnam Công Ty TNHH Sản Xuất First Solar Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Supervises scheduling and day to day activities for IT Support Services; - Track & manage IT assets; - Works within the Service Desk System to maintain workflow and ticket reviews; - Delegates and sets priorities for team members & provides guidance when needed; - Creates a customer focused...

  • R&d Director

    5 months ago


    Ho Chi Minh City, Vietnam Mekong Capital Full time

    About Entobel Entobel is a Singaporean-based biotech company developing the potential of the Black Soldier Fly Hermetia illucens, an insect species well known for its bioconversion capacity and potential as a resource for various industries including animal feed and animal health. **About R&D Director role**: **I. Key Responsibilities**: Build and ensure...


  • Ho Chi Minh City, Vietnam Globee Software & E-commerce Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Consult and communicate with customers, and partners to collect and confirm business requirements, and system functions. - Analyze and synthesize information to develop solutions to meet business and system requirements. - Prepare descriptive documents, specification of business requirements,...


  • Ho Chi Minh City, Vietnam CIC AUSTRALIA Full time

    **Location**: Initially remote, transitioning to office-based in Ho Chi Minh City early next year. **Responsibilities**: - Manage partner relationships effectively. - Provide exceptional customer service. - Contribute to marketing initiatives. **Requirements**: - Fluent in Korean or English. - Previous experience in immigration-related services is...


  • Ho Chi Minh City, Vietnam Techtronic Industries Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Engineering design related to plastic parts, rubber parts, and metal parts etc. - Component evaluation and qualification. - Project management on customer requirement, product specifications, schedule, cost and quality. - Communicates with customers. - Follow up with OEMs on product development. -...


  • Thành phố Hồ Chí Minh, Vietnam AstraZeneca Full time

    **CVRM Account Specialist - DONG NAI & BA RIA VUNG TAU** **About AstraZeneca and AstraZeneca Vietnam** **AstraZeneca** **AstraZeneca Vietnam** As a Foreign Invested Enterprise with over 600 members, AstraZeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local...


  • Ho Chi Minh City, Vietnam Shinhan Bank Full time

    Work Location Ho Chi Minh, Ba Ria - Vung Tau, Binh Duong, Can Tho, Dong Nai Job Level Experienced (Non - Manager) Job Type Permanent Experiences 1 - 5 Years Salary Negotiable Industry Accounting / Auditing / Tax, Banking, Customer Service, Consulting, Finance / Investment **Job Benefit**: - Insurance - Travel opportunities - Allowances - Uniform -...

  • Credit Officer

    5 months ago


    Ho Chi Minh City, Vietnam Sika Full time

    **Company Description** Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 103 countries, manufactures in over 400 factories, and develops...


  • Ho Chi Minh City, Vietnam Microsoft Full time

    The Senior Account Executive (Conglomerates and FSI) is an individual contributor who develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. The person will understands customer drivers of...


  • Ho Chi Minh City, Vietnam Pearson Full time

    The Client Relations Manager, PTE Vietnam, will work with the Senior Client Relations Manager, PTE Vietnam, Cambodia & Laos to implement a growth strategy for PTE Academic in Vietnam. This role will involve working with key internal and external stakeholders to grow test bookings and ensure key growth metrics and KPIs are achieved within Vietnam. The role...


  • Ho Chi Minh City, Vietnam Techtronic Industries Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) JOB SUMMARY We are seeking a highly motivated and results-oriented Senior Purchasing Project Engineer to join our Purchasing Team and oversee the entire project lifecycle for renovations, construction, and facility projects. This role requires a unique blend of technical knowledge, project...