Business Operational Risk Manager, Bsc Coo

2 weeks ago


Ho Chi Minh City, Vietnam Standard Chartered Full time

**Job***: Operations

**Primary Location***: Asia-Vietnam-Ho Chi Minh

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 10/Jan/2023, 7:56:30 PM

**Unposting Date***: Ongoing

**The Role Responsibilities**
**Strategy**
- Awareness and understanding of the Group’s business strategy and model appropriate to the role

**Business**
- Awareness and understanding of the wider business, economic and market environment in which the Group operates

**Processes**
- Retail Banking Process Universe; for executing/ completing and for supervising

**Risk Management**
- Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individuals play in managing them.
- The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
- Understanding business risk/ return and developing an appropriate set of checks and control during business life cycles, ensuring they are made transparently and based on assessment in accordance with Group standards and Board’s Risk Appetite.
- Business understands the risk appetite through use of the Operational Risk Assessment Matrix, Authorities for Operational Risk Assessment & Acceptance Policy and\ the Risk Register. The new PPG/ updated and monitored using the Risk Registers and relevant documentation of end-to-end process. Regularly assess existing business key controls against the risk register to ensure the level of controls remains cost effective, efficient and relevant.
- Implementing effective risk management process of risk identification, assessment and measurement, acceptance and monitoring to reduce gross operational risk exposure to acceptable levels within the risk appetite.
- Risk Identification: Ensuring the risk identifications, measurement and management process are all operating as part of BAU with regular update of Risk Profiles and reporting of exposures for acceptance at PGCs and documenting them in the Risk Profiles.
- Risk Assessment and Measurement: Performing risk assessment on a consistent basis, reflecting the scope and complexity of the operation.
- Risk Acceptance: Following through the acceptance process to ensure risk acceptance at business unit level is complied with Authorities for Operational Risk Assessment & Acceptance Policy.
- Risk Monitoring: Reviewing operational risk assessments and acceptance periodically to appropriately reflect changes in environment and the progress of the mitigation plans.
- Risk & Loss Reporting
- Audit: Contributing towards achieving no fail results on audits and reviews undertaken by Group Internal Audit, Country Audit, regulators and external auditors.

**Governance**
- Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
- Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Responsible for delivering “effective governance”, capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. amend items in square brackets to include those that are relevant for your country/business/function, but all should include The Right Environment.

**Key Stakeholders**
- Branch/CR/CA
- Retail Client Analytics
- Retail Products
- Legal
- Compliance
- HR
- Credit
- RC Finance
- Head of OR

**Other Responsibilities**
- Embed Here For Good and Group’s brand and values in RB, BRM
- Academic or Professional Education/Qualifications: As per Bank’s requirements and HR policy
- Licences and Certifications/accreditations: None
- Professional Memberships: None
- Language: English

**Role Specific Technical Competencies**
- Planning: Tactical, Strategic
- Process management
- Partnering for client success
- Process improvement
- Regulatory environment - Financial service
- AML policy and procedure
- Financial service industry
- Fraud detection and prevention
- Operational risk
- Retail banking services

**About Standard Chartered**

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked t



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