Soft Skill Training Manager
3 weeks ago
NIC’s Client
**Job Description**:
Objective
- Build and manage the framework of Performance Management, Talent Management & Succession Planning, Career development plan and key talent/high-potential development to achieve business goals.
- Improve organizational effectiveness through the solution development and deployment to enhance the leadership, people capability productivity and drive a performance culture
Key responsibilities
Planning/Budgeting/Managing:
- Plan & budget the annual soft skill training plan to facilitate roadmap & IDP.
- Plan soft skill training unit to ensure providing the required training programs
- Periodically evaluate the team’s performance & training program qualification
- Measure training result (satisfaction>learning>impact>result>ROI)
Day to day activities:
- Work with business to analyze training needs for the identified roadmaps and IDPs
- Work with team to plan for the program development, coaching & delivery
- Observe trainer on site and provide trainer with constructive feedbacks
- Review, revise & upgrade the existing programs to ensure they are up-to-date
- Set team member’s KPIs which aligned with TC’s KPI & conduct appraisal accordingly.
- In charge of the high quality training programs for relevant Unit Head and above.
- In charge of training production and deliver quality (materials, contents, facilities )
- Develop trainers in training program D&D, training delivery skills and required skills
- Monitor soft skill training unit’s performance, Training quality and Training result.
- Manage soft skill unit’s training activities within budget
- Drive TC projects and initiatives
- Undertake other tasks assigned by Head of Corporate Training
Management of Reporting Units
- Reports of Soft skill Trainers
**Required skills**:
Background - Bachelor Graduate (Training/Finance is a plus) - At least 4 - 5 years’ experiences in training - At least 1 year in similar position - Education & Finance background is a plus Requirements - Strong in both verbal & writing communication - Strong in people development mindset - Strong in training analysis & measurement - Strong in coaching & feedback - Strong in program design & development - Strong training leadership skill - Professional presentation skill - Proficiency in Microsoft Office - Fluently in both English &Vietnamese
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