Junior Service Engineer
3 weeks ago
**Job description**:
- Deliver global service projects, including data migration, data management, storage optimization, SharePoint portal, tech refresh and platform upgrades, etc.
- Collaborate with external customers and internal development/QA teams to ensure smooth service project delivery.
- Understand service requirements, devise solutions, and create service delivery plans.
- Execute service tasks, analyze and resolve encountered issues, and compile reports to demonstrate successful service delivery.
- Assess workload and duration for new projects or change requirements to support sales processes.
**Requirements**:
- Proficiency in English (listening, speaking, reading, and writing).
- Strong logical thinking skills, enabling quick understanding of client requirements and technical solutions.
- Effective communication and teamwork abilities. - A strong sense of responsibility and resilience under pressure.
- Familiarity with Microsoft 365 apps and services (Windows OS, Word, Excel, PowerPoint, Outlook, etc.).
- Bachelor's degree or higher in computer science, software engineering, or a related engineering major is preferred.
- Experience with SharePoint, Azure, data migration, or infrastructure setup is preferred.
Work Location AvePoint Vietnam | 130 Dien Bien Phu, Chinh Gian ward, Thanh Khe district, Da Nang.
**Benefits**:
- Working 5 days a week, Saturday & Sunday off.
- A dynamic and professional working environment with many opportunities for career growth.
- Work laptop will be provided.
- Social insurance, health insurance and unemployment insurance, are based on actual salary.
- Performance review and salary adjustment twice a year.
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