Regulatory Program Manager, Strategic Response
3 weeks ago
Block is seeking an experienced Regulatory Program Manager to join its Strategic Response team. As a key member of the team, you will be responsible for upholding and maintaining the Cash App product's licensing and regulatory obligations. You will work closely with a team of regulatory attorneys and partner with members of the finance, compliance, analytics, product, and other teams to ensure that Block is compliant with applicable requirements while streamlining regulatory impact and facilitating innovation.
Key Responsibilities- Lead projects and initiatives from initiation to completion, defining scope, goals, creating detailed project plans, monitoring and reporting on progress, identifying risks, and ensuring consistency.
- Strategically partner with multiple internal teams, including Product, Legal, Compliance, Data Science, and Customer Operations, to facilitate clear communication and align on objectives.
- Support the direct or indirect examination process, from the First Day Letter to management action plans and remediation of any findings.
- Drive consistency and improvement in processes and tools for the team and key stakeholders.
- Participate in long-term team strategy, program management, and prioritization, project and program management, and team leadership.
- Maintain relationships with partners and state and federal regulators, responding to regulatory requests in a timely and regulatorily-compliant manner.
- Retain all regulatory records, submissions, communications associated with the regulators and jurisdictions you cover.
- Manage assigned work with a team-oriented approach.
- 6+ years of project or program management experience.
- Experience in the financial services industry.
- Experience leading program or project teams.
- Experience building successful large-scale programs.
- Highly organized with the ability to own multiple, concurrent tasks to completion.
- Strong verbal and written communication skills, problem-solving skills, and attention to detail.
- Ability to work independently but also to lead others in the completion of important tasks.
- Experience working with program management tools.
Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis. We believe in being fair and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
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