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Senior Product Designer, User Motivation

2 months ago

Remote, Vietnam Brilliant Full time

About Brilliant

Brilliant is making a world of great problem solvers. We focus on adults learning quantitative skills – especially in math, data, and CS/AI – and deliver a best-in-class interactive learning experience across web and apps. Our courses teach you what you need to know, while skipping the stuff you don't – so expect more about solving equations, statistical analysis, logical deduction, neural networks, and generative AI, and less about abstract theorems and integrating complicated trig functions.

We serve hundreds of thousands of paid subscribers, and we're hoping you might be the right person to contribute to accelerating our footprint to millions of customers (and changed lives). In addition to what's below, you can see all open roles and learn more about our team culture on our careers page.

We have always prioritized building a healthy business as the backbone of achieving our mission. We are default alive (will be profitable before needing to raise), have never had layoffs, are growing new customers at an exciting pace (high double-digits year-over-year). Our investors are top-tier + mission aligned, and we've kept our valuations tethered to reality – we aren't playing "catch up" like many others.

In our day-to-day, we value adventure, excellence, generosity, and candor. We are optimists in the face of uncertainty, we take pride in our work, we go the extra mile for each other, and we tell it like it is (the good and the bad). We're all here to do the best work of our lives together, and have a lot of fun along the way.

We believe that real-time collaboration and human connection are necessary ingredients in building a high-velocity, creatively-oriented consumer product. We maintain core hours (10am - 3pm Pacific) where everyone is online, regardless of timezone. Over half of us are located near our hubs in SF and NYC, and folks outside of those cities travel to attend team offsites once-per-quarter.

About the Role

We're seeking a passionate and experienced Senior Product Designer to help accelerate our efforts in user motivation, drawing inspiration from the worlds of game design and storytelling to help learners feel accomplished and inspired as they achieve their goals in STEM.

Product designers at Brilliant work across three domains: Growth, Learning Experience, and User Motivation.

As Senior Product Designer on the User Motivation pod, you'll be crafting delightful, surprising moments throughout the learning experience and developing strategies to keep learners engaged long-term. This is a unique opportunity for a designer to explore how playful interactions, rewards, and other interventions can support and inspire learners. The surfaces you will design for will include product onboarding, in-lesson flows, wayfinding, navigation, as well as lifecycle emails and push notifications. For a sample of UM's recent projects, check out this case study that outlines how we motivate users with delightful animation.

You'll work with a diverse team of artists, animators, educators, designers, and developers and you'll use data and user research to inform new ways to motivate users. Your work will help learners around the world understand topics from Logic to Exploring Data Visually to Thinking in Code. in an inspiring and interactive way. The transition from passive to active learning online is still in its infancy: come build the future of interactive learning with us

Specifically, you'll:

  • Explore and imagine experiences that motivate and inspire learners
  • Solve meaty interaction and design system problems
  • Create a range of deliverables, from high-fidelity UI and prototypes to written processes and documentation
  • Provide design support to both the User Motivation and Lifecycle pods
  • Work with product managers to influence overall product strategy and roadmap
  • Work closely with other designers on the team to expand design systems that work beautifully across web and native mobile apps
  • Uphold the quality of the Brilliant brand across every touchpoint with our audience
  • Contribute to the culture of a small and growing design team

You:

  • Are a passionate and experienced product designer with great UX and UI skills, and have the ability to see a project through all stages of the design process
  • Are a game design enthusiast with experience or at least a passion and appreciation for game design, and hold opinions on game feel principles
  • Are very aware of industry trends and ways to push our design system to the next level, always sharing fresh ideas and references
  • Have experience working at a similar B2C tech company with a web-focus (ideally in a relevant industry like edtech, learning games, or self-improvement)
  • Have stellar communication skills and the ability to present clear, visual-forward artifacts to get everyone on the same page
  • Are collaborative, great at taking and receiving feedback, and prefer working in a team environment vs. siloed
  • Are jazzed to learn new topics in STEM (maybe you even studied STEM formally)
  • Nice to have: Deep expertise in one or more of the following: motion, sound, or haptics

Compensation and Benefits

We use a systematic compensation framework: salary scales are set each year for each job vertical, managers level folks on their team, and those levels are mapped directly to our compensation scales. A location-based adjustment is applied outside of SF and NYC (typically 5-10%) - feel free to ask us about your location

Given the systematic approach, we always make First and Best offers - there is no negotiation (for new hires nor our existing teammates). This ensures people are paid based on their expected contribution, not their negotiation skills.

We offer top-notch health care plans, with 100% of the premiums covered for medical, dental, and vision for employees. About 1/3 of our team are parents, and we provide generous parental leave + up to $1900/mo in dependent healthcare coverage.

We offer flexible PTO, with a norm of taking off about 6 weeks per year (including federal holidays). We also provide home office equipment, a professional development stipend, and free food at our offices.

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