Officer, Ict Support

2 weeks ago

Hanoi, Hanoi, Vietnam British University Vietnam (BUV) Full time
British University Vietnam (BUV)

***- Ecopark township, Van Giang, Hung Yen- At office- Posted 1 hour ago- Skills:
  • IT Support
Networking

Job description:

BRITISH UNIVERSITY VIETNAM (BUV)

  • British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world recognized QS accreditor, and is also recognized with a Universitywide accreditation from the UK's Quality Assurance Agency (QAA).
  • BUV has three main brand drivers:
  • Offering accredited British and international higher education and training in Vietnam.
  • Providing 5star university campuses, learning spaces, and services.
  • Including a compulsory personal and social growth program that prepares students for the future of life and work.
  • Established in 2009, BUV provides teaching for undergraduate and graduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.
  • With a wide network of more than 300 enterprise partners in various fields, and 12week exchange training programmes, BUV helps students gain professional knowledge and practical skills to meet employers' requirements as well as be ready to develop their careers immediately after graduation.
  • Students study at BUV's awardwinning campus in the Ecopark township near Hanoi. With its stateoftheart teaching and learning facilities and iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.

POSITION PURPOSE

  • The Officer, ICT Support is responsible for providing technical assistance and support related to IT systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

AREAS OF RESPONSIBILITY

  • Install, configure, and maintain computer hardware, software, and networks.
  • Troubleshoot hardware and software issues related to internal IT.
  • Provide technical support to users and resolve ITrelated problems promptly.
  • Ensure the security of IT systems, including data backup, antivirus protection, and access controls.
  • Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
  • Evaluate and recommend new technologies to improve efficiency and productivity.
  • Collaborate with other departments to understand IT requirements.
  • Document IT systems, configurations, and procedures for knowledge sharing and training.
  • Provide technical support for Academic and other departments in training, and event organization.
  • Other tasks as assigned by line manager and the ICT management team.

Your skills and experience:

POSITION SPECIFICATIONS

COMPETENCIES _(knowledge, skills, and abilities)_**- Essential_

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT support or administration.
  • Strong technical knowledge of computer hardware, software, and networks.
  • Excellent problemsolving and troubleshooting skills.
  • Familiarity with operating systems, such as Windows, Linux, and macOS.
  • Knowledge of computer hardware and software systems.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and accuracy in work.
  • Desirable_
  • Certification such as CCNA, MCSA, and ITIL 4 Foundation is preferred.

COMPETENCIES _(behavioural)_**- Essential_

  • Willing to work overtime and weekends (entitled to compensatory days off) if required
  • Be able to work under highpressure
  • Hardworking and longterm commitment
  • Process discipline and clear integrity.
  • Excellent analytical and problemsolving abilities.
  • Desirable_
  • Creative thinking & innovation
  • Customer & service orientation

Why you'll love working here:

  • Annual cost of living adjustment;
  • Annual salary increases and bonuses based on performance;
  • Recognition & awards programmes;
  • 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
  • Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
  • Education support for staff, spouse and children;
  • Relocation allowance to cover visa/flights/initial days accommodation
  • Transportation support;
  • Business travel insurance;
  • Flexible working arrangements;
  • Various staff events throughout the year (outings, yearend party, sports activities and other events);
  • Onsite fitness and sports centre;
  • Opportunity to work within a professional and multicultural environment.

British University Vietnam (BUV):

BUV - The first and only international university awarding 100% British Degree in Vietnam

  • Company type
  • IT Product
  • Company industry


 N/A
  • Company size
employees

  • Country


 Vietnam
  • Working days


 Monday
  • Friday
  • Overti

  • Officer, Ict Support

    1 week ago

    Hanoi, Hanoi, Vietnam British University Vietnam Full time

    Job Description:BRITISH UNIVERSITY VIETNAM (BUV)British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world recognized QS accreditor, and is also recognized with a...

  • Program Coordinator ; Program Officer

    1 week ago

    Hanoi, Hanoi, Vietnam Vietnet-ICT Full time

    VietnetInformation and Technology Communication Center (Vietnet-ICT) is a Vietnamese not-for-profitorganization in information technology and communication. The Center was established in 2007 by the Vietnam Scientific Association for Development of Talents.- Vision:Vietnet-ICT strives to narrow the digital gap to enable organizations and communities to...

  • Program Coordinator ; Program Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Vietnet-ICT Full time

    Vietnet Information and Technology Communication Center (Vietnet-ICT) is a Vietnamese not-for-profit organization in information technology and communication. The Center was established in 2007 by the Vietnam Scientific Association for Development of Talents.- Vision: Vietnet-ICT strives to narrow the digital gap to enable organizations and communities to...

  • Senior Officer, Ict Technical Lead

    2 weeks ago

    Hanoi, Hanoi, Vietnam British University Vietnam Full time

    Job Description:BRITISH UNIVERSITY VIETNAM (BUV)British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world-recognised QS accreditor and is also recognised with a...

  • Ict Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam CRS Full time

    Catholic Relief Services/ Viet Nam Program is re- opening for the position of ICT Officer position, with details and requirements in the attached JD.Requirement: Bachelor's degree in ITrelated field (Computer Science, Computer Networking, Programming, ICT4D, and Information Systems) required. Significant work experience in a directly related field combined...

  • Senior Manager, Head of Ict

    2 weeks ago

    Hanoi, Hanoi, Vietnam Talentnet Full time

    $5,000 - $5,000 Education/TrainingRESPONSIBILITIES:Leading: Creating a vision of the future & selling it Providing input & leadership in technology as the technical member of top management. Defining the enterprise architecture blueprint, as well as establishing its enterprisewide ICT standards & operating procedures.Governing: Establishing an optimum ICT...

  • Ict Teacher

    1 week ago

    Hanoi, Hanoi, Vietnam Vinschool - Times City High School Full time

    Vinschool, Vietnam's largest private school system with over 40 schools and 33,000 students, aspires to offer a world-class education, whilst inspiring positive, transformational changes within the education community in Vietnam.With several fully-accredited and CIS member schools within our system, we aim to provide the very best that international...

  • Common Back Office Manager

    1 week ago

    Hanoi, Hanoi, Vietnam cinfo Full time

    COMPANY PRESENTATIONUNDP is the UN Development Programme and works in some 170 countries and territories, helping to achieve the eradication of poverty, and the reduction of inequalities and exclusion. UNDP helps countries to develop policies, leadership skills, partnering abilities, institutional capabilities and build resilience in order to sustain...

  • Projects Support Officer

    1 week ago

    Hanoi, Hanoi, Vietnam AFD Full time

    AFD announcement - "Urban and territorial resilience" projects support officer 2024AFD is recruiting for its operations in Vietnam a "Urban and territorial resilience" projects support officer.The officer will benefit from a fixed-term contract (s) of local law, full-time, from July 2024.Job Profile:The project support officer contributes to the...

  • Finance Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Save the Children Full time

    The Opportunity - Finance Officer (Financial Planning and Analysis)**In collaboration with and under the supervision of the Finance Coordinator (FP&A), to ensure that good financial planning is in place and provide relevant financial information for higher level decision making. Responsible for timely and accurate preparation of BVA, donor reports and other...

  • Program Support Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam CARE International in Vietnam Full time

    PROGRAM SUPPORT OFFICER Are you an experienced administrator with excellent attention to detail, who enjoys working collaboratively in busy environments? An exciting opportunity to be an important part of the dynamic team of the wellknown international NGO, CARE in Vietnam._About the roleThe Program Support Officer is responsible for the general support of...

  • Finance Support Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam International Union for Conservation of Nature Full time

    Finance Support Officer:Vacancy #:6580Unit:TRAFFIC VietnamOrganisation:TRAFFIC International (TRAFFIC)Location:TRAFFIC Vietnam, Hanoi, Viet NamReporting to:Senior Operations ManagerWork percentage:100%Grade:A2Expected start date:01 October 2023Type of contract:Fixed-term (12 months with possibility of renewal)Closing date:17 September 202-...

  • Finance Support Officer

    1 week ago

    Hanoi, Hanoi, Vietnam TRAFFIC Full time

    BACKGROUNDORGANISATIONAL BACKGROUNDTRAFFIC is the leading non-governmental organization working globally on trade in wild animals and plants in the context of both biodiversity conservation and sustainable development.TRAFFIC International is a charity and limited company registered in the UK. TRAFFIC's head office, based in Cambridge UK, provides worldwide...

  • IT Support Officer

    1 week ago

    Hanoi, Hanoi, Vietnam Công Ty TNHH Persolkelly Việt Nam Full time

    Mô tả công việc:(Mức lương: triệu VNĐ) Responsibilities: Provide client services, including system training (online & onsite), system Configuration, customer support. Assist Program/Project Manager to coordinate the project implementation. Provide remote support services. Responsible for data collection and import, data analysis. Project...

  • Program Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Oxfam Full time

    Vacancy AnnouncementProgram officerClosing date: June 14th, 2024 at 23:59 ICTGrade: D1 nationalContract: 18 months with the possibility of extensionLocation: Hanoi, Vietnam Job DetailsOrganisation Name: OxfamLocation: HanoiApplication Deadline: Fri,

  • Country Support Service Manager

    2 weeks ago

    Hanoi, Hanoi, Vietnam IRRI Education Full time

    About IRRIThe International Rice Research Institute (IRRI) is the world's premier research organization dedicated to reducing poverty and hunger through rice science; improving the health and welfare of rice farmers and consumers; and protecting the rice-growing environment for future generations. IRRI is an independent, nonprofit, research and educational...

  • Hiv Project Support Officer

    1 week ago

    Hanoi, Hanoi, Vietnam IRD VN Full time

    VACANCYJOB TITLE: HIV Project Support Officer***: Location : Ha Noi CityEmployment Type : Local, Full Time (100% FTE)Travel requirements : Infrequent travel to the northern provinces (Hai Phong and Thai Nguyen).BACKGROUND:IRD VN is a locally registered social enterprise in Viet Nam. IRD VN is a young, dynamic and growing organization. Though we started in...

  • Finance Officer

    1 week ago

    Hanoi, Hanoi, Vietnam Save the Children Full time

    The Opportunity - Finance Officer (Monitoring)**The main role of Finance Officer (Monitoring) is be responsible for conducting internal monitoring process across all offices of Save the children in Vietnam as well as partners financial monitoring visit so as to timely find out financial and management gaps and recommend the way to fix those.In the event of a...

  • International Recruitment Support Officer

    1 week ago

    Hanoi, Hanoi, Vietnam RMIT University Full time

    Overview:About RMIT VIETNAM RMIT Vietnam, an entity of RMIT University, has campuses in Ho Chi Minh City and Hanoi since 2001. We provide internationally recognised, high-quality, education and professional training for students, clients and the community, and assist in the development of human resources capability in Vietnam and the region by hosting...

  • Senior IT Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam WWF Full time

    Location: Ha NoiWant to make a positive difference to the future of people and our one shared home - the Earth? Working at WWF could be your opportunity of a lifetime.All around the world, people are waking up to the deepening crisis of nature loss. A growing realization that nature is our life-support system. And that nobody will be spared from the impacts...