![Maple Healthcare](https://media.trabajo.org/img/noimg.jpg)
Clinic Assistant Customer Service
2 weeks ago
Mô tả công việc:
(Mức lương:
Thỏa thuận)
Introduction:
Main duties:
- Greetings and welcoming patients, managing appointment schedules, providing general information to patients regarding Chiropractic and Wellness.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Must exercise utmost diplomacy to provide excellent customer service for patients; Practices confidentiality and privacy protocols in accordance to Clinic policies.
- Performing designated cashier and closing reports in the computer system: Issue daily invoices, managing cash float, credit card payment...
- Preparing paperwork and supporting claims for patient with insurance for direct and nondirect billing.
- Assist Chiropractors, therapists, nurses in communicating with Vietnamese patients.
- Translate document from English to Vietnamese.
- Coordinate patient flows to assure the smooth transfer between Doctor's room and other departments.
- Maintain patient satisfaction by addressing patients' feedback, clarifying their concerns and inquiries.
- Expand other service at clinic to all patients.
- Other task if needed or required by manager.
Chức vụ:
Nhân viên/Chuyên viên
Hình thức làm việc:
Toàn thời gian
Quyền lợi được hưởng:
Benefits:
- Medical benefits, paid annual leave.
- Associate and Family member discount treatment at Maple Group.
- Teambuilding, yearend party, and other advantages will be discussed in the interview.
- To be working in a dynamic and professional international environment.
- To participate in cobranding sponsored events/activities.
- To upgrade English skills, communication skill and enhance problem solving skill in urgent situations
Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
Skills and Qualifications:
- High fluency in spoken and written English.
- Professional demeanor and the ability to exercise courtesy and maintain gracious manner with all patients.
- Hardworking and attentive attitude.
- Multitasks execution ability.
- Willing to learn more about medical terms.
- Be positive and cando attitude
Yêu cầu giới tính:
Nam/Nữ
Ngành nghề:
Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng
Trung cấp - Nghề
Dưới 1 năm
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