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Educational Planner

3 months ago

Hanoi, Hanoi, Vietnam ILA Full time

Responsibilities:

What You'll Be Doing

  • Advising and introducing consumers to ILA Vietnam courses
  • Respond to consumer inquiries concerning training programs.
  • Plan courses for consumers based on their requirements and budget.
  • Assist customers with class placement tests and student registration.
  • Customer service and assistance.
  • Record, handle, and report issues involving students/parents to direct management.
  • Inform students and parents about extracurricular activities, seminars, and study abroad opportunities in order to recruit new students and retain current ones.
  • Conduct other tasks assigned by Relationship Supervisor/ Centre Manager

What You'll Be Getting

  • Average income over 15,000,000 VND, which includes: Base salary + monthly KPI bonus
  • Insurances fully provided including Social Insurance, Health Insurance and Unemployment Insurance.
  • Premium Health Insurance as well as a yearly health checkup will be provided for official staff
  • Discount up to 90% on English tuition fees for staff and close relatives
  • Regular training, as well as participation in various special programs and courses offered by the headquarters.
  • Opportunities for advancement and transfer to a variety of different roles.

Requirements:

Who We Are Looking For

  • Undergraduate, qualifications in English and education are preferred.
  • Experience working in customer service or telesales is a plus.
  • Good communication in both English and Vietnamese.
  • Working hour: 40 hours per week