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Stella - Senior Account Manager
2 weeks ago
Công ty tuyển dụng:
Stella
Salary base:
Agreement
Datetime:31/08/2023
Job Purpose:
Key Responsibility:
- Understand client language and manage their expectations by providing sound advice with influencer channel
- Manage project execution, work closely with creative and influencer management team to deliver Stella's
- Take responsibility from project briefing to planning and presenting to clients
- Predict potential issues, manage internal & external conflict. Offer solutions when issues/conflicts occur.
- Deliver report on time. Strickly follow liquidation process and liquidate on time
- Coaching & inspiring team members to upgrade skills, knowledge & motivation
- Proofread and oversee influencer generated branded content to ensure we stick to campaign timelines and
- Identify influencer for brand campaigns and programs that maximize ROI and achieve campaign KPIs
- Compile, analyze and assess the performance of influencer marketing campaigns for strategic decisions and
- Build and maintain constructive and sustainable relationships with influencer, monitor event calendar and
- Support to create partnership program or corporation package to optimise and leverage both sites relationship and benefits
Key Deliverables:
- Achieve 80% client satisfaction
- Achieve 100% Project KPI. 90% of influencer outcomes air ontime
- Deliver feasible proposal. Firm proposal after 3 rounds
- Issue & solution checklist. Issue will be solved within 48h
- 20% turn over rate in team.
- Deliver knowhow tool kit once per year.
Qualification/ Requirement:
- 5 + experience in account management/ project management/ relevant experience.
- Excellent in communication skills
- Can lead and manage team with 3 members
- Critical thinking, cando attitude & solution oriented
- Ability to work under high pressure and collaborate with different type of people
- High EQ
- Knowledge in influencer insights and influencer marketing
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