Stella - Senior Account Manager

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Golden Communication Group Full time

Công ty tuyển dụng:
Stella

Salary base:
Agreement

Datetime:31/08/2023

Job Purpose:

Key Responsibility:

  • Understand client language and manage their expectations by providing sound advice with influencer channel
expertise

  • Manage project execution, work closely with creative and influencer management team to deliver Stella's
standard quality.

  • Take responsibility from project briefing to planning and presenting to clients
  • Predict potential issues, manage internal & external conflict. Offer solutions when issues/conflicts occur.
  • Deliver report on time. Strickly follow liquidation process and liquidate on time
  • Coaching & inspiring team members to upgrade skills, knowledge & motivation
  • Proofread and oversee influencer generated branded content to ensure we stick to campaign timelines and
deliverables

  • Identify influencer for brand campaigns and programs that maximize ROI and achieve campaign KPIs
  • Compile, analyze and assess the performance of influencer marketing campaigns for strategic decisions and
improvements

  • Build and maintain constructive and sustainable relationships with influencer, monitor event calendar and
coordinate brand campaigns

  • Support to create partnership program or corporation package to optimise and leverage both sites relationship and benefits

Key Deliverables:

  • Achieve 80% client satisfaction
  • Achieve 100% Project KPI. 90% of influencer outcomes air ontime
  • Deliver feasible proposal. Firm proposal after 3 rounds
  • Issue & solution checklist. Issue will be solved within 48h
  • 20% turn over rate in team.
  • Deliver knowhow tool kit once per year.

Qualification/ Requirement:

  • 5 + experience in account management/ project management/ relevant experience.
  • Excellent in communication skills
  • Can lead and manage team with 3 members
  • Critical thinking, cando attitude & solution oriented
  • Ability to work under high pressure and collaborate with different type of people
  • High EQ
  • Knowledge in influencer insights and influencer marketing


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