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Store Operation Associate
1 week ago
Mô tả công việc:
(Mức lương:
Thỏa thuận)
- Execute and manage perfect store online experience for assigned brands across various platforms.
- Work closely with internal stakeholders to ensure fitforuse etail content and online assets to create high impact store experience.
- Support Digital Brand Manager in executing and managing perfect store online experience for assigned brands across various ecommerce platforms, website, and social media accounts.
- Ensure freshness of content across all online channels to ensure high customer engagement
- Manage and maintain consistent online brand experience across different platforms.
- Analyze online customer behavior to ensure customer experience determines store design choices.
- Supports Digital Brand Manager in assessing platform promo and campaign effectiveness to ensure continuous improvement.
- Manage all consumer communication across ecommerce platform and social media.
- Identify and assess customers' needs to achieve satisfaction and product conversion.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Responds promptly to customer inquiries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Knows our products inside and out so that you can answer questions.
- Communicates and coordinates with internal team as necessary.
- Ensure customer satisfaction and provide professional customer support.
Chức vụ:
Nhân Viên/Chuyên Viên
Hình thức làm việc:
Toàn thời gian
Quyền lợi được hưởng:
Attractive and competitive salary
Premium international healthcare insurance
Company trip, big annual year-end party every year, team building, etc.
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
- Bachelor's degree
- Exceptional verbal and written communication skills
- Ability to collect, track, and analyze multiple data sets
- Attention to detail
- Basic Photoshop & copywriting skills
- Ability to build rapport and collaborate with others within the company and externally
Yêu cầu giới tính:
Nam/Nữ
Ngành nghề:
Bất Động Sản,Hành chính Văn phòng,Hành Chính/Văn Phòng
Đại Học
Không yêu cầu
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