Mobility Coordinator

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam RMIT VN Full time

Overview:
About RMIT Vietnam

RMIT is a global university of technology, design, and enterprise. We are global in footprint and even more importantly, we are global in mindset. We are committed to making a positive impact wherever we go. The wider our reach, the deeper our connections, the greater our impact.


RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University with 700 staff and 7,000 students, in three locations, and recently awarded one of the Best Companies to work for in Asia 2020.

From a media perspective RMIT Vietnam enjoys a 40% share of voice in the sector.

It brings a world-class education and globalised study environment to the heart of Asia, offering programs in business, technology, communication, design, fashion, and English language.

It boasts an impressive range of extra-curricular activities that encourage students to innovate and network globally.


Degrees are awarded by RMIT in Australia and taught in English, enabling Vietnamese students (and visiting international students) the opportunity to receive an international education without having to leave home.

The Role

The Mobility Coordinator is primarily responsible for exercising best-practice mobility support to internal clients within the University across the following areas:

  • E-visas, entry permits, business visas
  • Travel to and from Vietnam
  • Support on arrival


This role will significantly contribute to the mobility support function within RMIT Vietnam, streamlining processes, communications, support, information, ensuring a quality experience.

Your Responsibilities

  • Provide administration support in work relating to Vietnamese immigration, including visas, entry permits, other related legal documents for staff to be able to enter Vietnam.
  • Travel to and from immigration offices and other relevant government offices to seek relevant stamps and approvals required to facilitate visa requests.
  • Facilitate paperwork process to seek relevant stamps and approvals from Hiring Managers in Vietnam.
  • Preempt and escalate delays/difficulties in visa related matters to Manager.
  • Engage with relevant external agencies and visa experts where necessary to provide a range of services to RMIT Vietnam, to support requests.
  • Ensure all requests, costs, cost centres are entered into Workday, and all relevant approvals are obtained before travel.
  • If required, support with flight tickets, hotel bookings, obtaining quotes for shipment of household goods etc.
  • Support Mobility team in setting up and arranging mobility related forums and events
  • Uphold confidentiality and ensure due process is followed in all activities.
  • Continually review and implement process improvement.
Skills and Experience

  • Bachelor's degree in a related field.
  • Demonstrated experience in providing high level coordination and administration support in a HR or Mobility support function.
  • Strong experience in delivering excellent customer service across a wide range of internal and external customers.
  • Experience in using Workday or other related HR platforms is desirable.
  • Understanding of Vietnam Labour Code and/or Vietnam Immigration Law for foreign employees
  • Experience in a multinational professional workplace
  • Excellent verbal and written communication skills in English and Vietnamese with a wide variety of stakeholders.
  • Strong organisational and planning skills and ability to set priorities.
  • Highly developed interpersonal skills, including coordination, liaison, negotiation, and multicultural communication.
  • Ability to work with confidential information.
  • Ability to work on own initiative and work under pressure.
  • Displayed approach to continual improvement and innovative business processes
  • Good knowledge and experience in using IT software such as Microsoft Word, Excel, and Power Point.
Culture

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work.

You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.


Benefits:

  • Competitive gross salary starting from 17,325,000VND in meeting all the key selection criteria.
  • 13th month bonus + private medical insurance (for you and your dependents) + annual health check.
  • 20 days annual leave plus 5 days paid leave Christmas closure, plus public holidays and paid sick leave.
  • Unique opportunity to work within a multilingual, multicultural environment with creative and innovative committed colleagues.
  • Free use of onsite gym
  • Library on campus and online access to RMIT Australia online library
To Apply

Applications Close:
26 thg pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietna

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