Junior Associate, Analytics

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam NielsenIQ Full time
NielsenIQ Customer Success places our clients at the heart of everything that we do.

We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement, and driving analytics excellence.

We give our clients an enjoyable, easy, effective service featuring a modernized customer experience.

Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our clients, retailers, and employees.


  • Develop a basic knowledge of NielsenIQ Retail Measurement Service and deliver business solutions for client performance tracking
  • Contribute to client satisfaction through making actionable insights/ errorfree timely deliverables/ resolving queries
  • Support to execute, monitor, and continuously improve the delivery management and servicerelated tasks assigned to the workstream as report, database management, and data quality checks
  • Support to provide performance overview analysis and businessissue analysis to FMCG clients
  • Responsible for triaging of customer queries/ request (data, reports, resolution) across client category groups and tracking actions for improvement as needed

Qualifications

  • Graduates and have 612 months of working experience in data analysis, able to work fulltime
  • Good sense of numeric, logical & critical thinking
  • Ability to work at a fast pace, in virtual and remote environments
  • Fluent in speaking and writing both English and Vietnamese, customerorientated communication skill is a plus

Additional Information Benefits**- Competitive package

  • Be entrusted with your own area of responsibility
  • Professional working environment
  • Parking allowance
  • Opportunity to develop career path at NIQ

About NIQ


NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.

In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.

With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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Our commitment to Diversity, Equity, and Inclusion


We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

  • NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._


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