Tech Business Analyst

3 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam PIZZA 4P'S Full time
PIZZA 4P'S

***- Saigon Pearl - 92 Nguyen Huu Canh Street, 22 Ward, Binh Thanh, Ho Chi Minh- At office- Posted 4 hours ago- Skills:
  • Business Analyst
English

Top 3 reasons to join us:

  • 12 annual leave/year + 10 public holiday/ per year
  • 13 month salary
  • Young, dynamic, fastpaced environment

Job description:

1.

Scope and Responsibilities:

_ Requirement Elicitation and Analysis:
_**- Conduct interviews, workshops, and meetings with stakeholders to gather and clarify business requirements.

  • Analyze and document business processes, workflows, and system interactions to understand current state and identify improvement opportunities.
  • Use various techniques such as use case modeling, process modeling, and data modeling to capture and define requirements.

_ Requirement Documentation and Management:

_**- Document business requirements in a clear, concise, and structured manner using tools like use cases, user stories, requirement specifications, and acceptance criteria.


  • Manage and prioritize requirements using requirement management tools, ensuring traceability and alignment with project objectives.
  • Collaborate with stakeholders to review and validate requirements, incorporating feedback and updates as necessary.

_ Communication and Collaboration:
_**- Serve as a liaison between business stakeholders and IT teams, facilitating communication and ensuring mutual understanding.

  • Translate business needs into technical requirements and specifications, effectively communicating complex concepts to both technical and nontechnical audiences.
  • Work closely with project managers, developers, testers, and other stakeholders to ensure alignment of goals, priorities, and expectations.

_ Solution Design and Validation:
_**- Participate in solution design sessions, providing input based on a deep understanding of business requirements and constraints.

  • Validate proposed solutions against business needs, ensuring they address the root causes of business problems and deliver expected benefits.
  • Collaborate with architects and technical leads to ensure solutions are scalable, maintainable, and aligned with enterprise architecture standards.

_ Testing and Quality Assurance:
_**- Define test scenarios and acceptance criteria based on business requirements and user stories.

  • Support testing efforts by reviewing test cases, participating in testing activities, and triaging defects.
  • Conduct user acceptance testing (UAT) with business stakeholders, ensuring solutions meet their needs and expectations.

_ Training and Support:
_**- Develop training materials and deliver training sessions to end-users on new systems, processes, and functionalities.

  • Provide ongoing support to endusers, answering questions, troubleshooting issues, and facilitating resolution.

_ Continuous Improvement:
_**- Monitor and evaluate the effectiveness of implemented solutions, gathering feedback and identifying areas for improvement.

  • Proactively identify opportunities to streamline processes, enhance system capabilities, and drive innovation.
  • Stay abreast of industry trends, best practices, and emerging technologies relevant to business analysis and IT.

2.

Daily Activities:

  • Conduct stakeholder meetings to discuss project status, gather requirements, and address concerns.
  • Analyze and refine business requirements, documenting them in requirement management tools.
  • Collaborate with development teams to clarify requirements, provide context, and resolve issues.
  • Review and provide feedback on design documents, user interface mockups, and technical specifications.
  • Participate in Agile ceremonies such as sprint planning, daily standups, and sprint reviews.
  • Assist with user story grooming, ensuring stories are welldefined, estimated, and ready for development.
  • Coordinate and conduct UAT sessions with business stakeholders, capturing feedback and validating solutions.
  • Develop and deliver training sessions or materials for endusers on new features or systems.
  • Document lessons learned, best practices, and insights gained from project experiences.
  • Engage in professional development activities such as training courses, workshops, or networking events to enhance skills and knowledge.

3.

Outputs:

_ Requirements Documentation:

_**- Requirement Specifications: Detailed documents outlining functional and non-functional requirements, including use cases, user stories, business rules, and acceptance criteria.


  • Requirement Traceability Matrix: Matrix linking requirements to business objectives, system components, test cases, and other related artifacts.
  • Data Models: Diagrams illustrating the structure, relationships, and attributes of data entities within the system.
  • Process Models: Diagrams depicting current and future state business processes, workflows, and interactions.

_ Communication Artifacts:
_**- Stakeholder Communication Plan: Plan outlining communicati

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