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Lead Dispatcher

3 months ago

Hanoi, Hanoi, Vietnam Vestas Full time

Region APC > Service APAC > PLANNING ASIA


The Dispatcher is responsible for supporting service and site management by defining the working packages for the technicians for scheduled services and troubleshooting and monitoring as part of the back-end processing.

This role is also responsible for monitoring the appropriate allocation of resources, including technicians, spare parts, and tools in order to maximize wind farm performance through tools/methods such as 52-week country/regional level capacity planning

Responsibilities

  • Balance all assigned territory orders to ensure minimum downtime and maximum productivity
  • Service crew composition is up to date and adjusted to demand
  • Tools, parts & services are planned and monitored on time before crew mobilization
  • Crew schedules are managed on a daytoday basis
  • Service schedule is aligned with the obligations in service contracts
  • On time communication to crews an partners is guaranteed
  • KPIs and PPIs related to Planning & Scheduling are balanced and under control

Qualification

  • Minimum 2 years. experience maintenance planning in large assetbased environment.
  • Experience in preparing detailed reports. Experience liaising with Blue Collar workers.
  • Experience in high stress situations in major service planning in maintenance environment
  • Fluency in spoken and written English, Vietnamese
Preferred qualification (Not Mandatory)

  • 4+ years of professional experience
  • Wind Turbine / Mechanical Engineering / Electricity related background

Competencies

  • Technical and planning framework understanding
  • Thinking in processes
  • High degree of flexibility (working in changing environment)
  • Interpersonal skills
  • Ability to work in a timesensitive setting.
  • High communications skills
  • Selforganization
  • Safety awareness
  • System user of MS Office, SAP and Salesforce

What we offer
Vestas provides an open, respectful and global culture, attractive compensation package and long-term career development.

Choose us, choose a brilliant future To meet business growth needs, Vestas needs a lot of expertise to join us.


We care about and respect all employees and will offer attractive benefits which include: on-the-job training, a great platform for professional and personal development, a bonus program, colorful team activities, etc.

We emphasize developing both personal and professional skills. In return, we expect you to work efficiently to achieve results.

Additional information

Primary work location:
Tan Phu Dong, Vietnam

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