Senior Merchandising Manager

2 weeks ago


Hanoi, Hanoi, Vietnam Aloha Consulting Group Full time
ACG_1785_JOB

Our client is a leading global manufacturer who is looking for a talent to join their firm:
Understand and communicate customer needs to enhance sales opportunities.
Ensure sourced materials meet quality standards and customer expectations.
Oversee product feasibility tests and sample quality.
Identify product enhancement opportunities and support the sales team with factory capabilities.
Provide sales tools and accurate cost information for effective negotiations.
Manage material inventory and resolve supplier issues promptly.
Develop production timelines and ensure material availability.
Address production issues to maintain quality and timelines.
Monitor production progress and address any quality or timing issues.
Ensure production parameters meet expectations and manage leftover materials effectively.
Assist in payment follow-ups and handle customer complaints.
Foster strong customer relationships and support cross-functional teamwork.
Monitor internal customer satisfaction and engagement, implementing improvement initiatives as needed.
Set performance goals and provide guidance and feedback to team members.
Align personal behavior with company values and culture, leading by example.
Seek feedback and actively pursue opportunities for self-improvement.

**_

Contact:
Thang Nguyen_****_

Leadership, Sales, Customer Services
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