Telesales Supervisor

Manage and responsibile for daily, weekly, monthly quartely, annually team performance. Ensure team member achieve hourly, daily set targets (main & sub KPIs) Motivate the team to achieve sales target. Training providing sufficient support to team member to delivery expected performance. Support the team member to handle difficult cases/calls. Reporting team...

**Mô tả công việc**:(Mức lương: Từ 16 triệu VNĐ)- Xây dựng KPIs cho đội ngũ nhân viên bán hàng.- Thu thập và phân tích số liệu thống kê của trung tâm cuộc gọi (AR, AOV, DR) để sửa đổi kịp thời và áp dụng chúng cho nhóm.- Chuẩn bị báo cáo bằng các dữ liệu Call Center được phân...

Đi khảo sát thị trường, thu thập các thông tin cần thiết phục vụ hoạt động bán hàng.Kiểm soát rủi ro bán hàng: gọi điện hoặc đến trực tiếp cửa hàng để xác nhận tính chính xác thông tin các đơn hàng.Quản lý và kiểm tra xác thực thông tin tất cả các khách hàng trên hệ thống...

Mô tả công việc:(Mức lương: Thỏa thuận) Setting tasks for employees, taking into account the deadlines for their completion, carefully monitoring the implementation process, as well as checking the execution of the manager's instructions. Managing projects to monitor and complete assigned tasks, developing effective monitoring and control...

**Mô tả công việc**:(Mức lương: Thỏa thuận) - Giám sát, phân tích các chỉ số như tỉ lệ chuyển đổi đơn hàng, giá trị trung bình đơn hàng, tỉ lệ giao hàng thành công nhằm đảm bảo chỉ tiêu bán hàng- Kiểm tra, đảm bảo chất lượng cuộc gọi, đào tạo, cải thiện, phát triển...

1.About the role: Manage and responsible for daily, weekly, monthly quarterly, annually team performance. Ensure team member achieve hourly, daily set targets (main & sub KPIs) Motivate the team to achieve sales target. Training providing sufficient support to team member to delivery expected performance. Support the team member to handle difficult...

Job Responsibilities: Manage and responsible for daily, weekly, monthly quarterly, annually team performance. Ensure team member achieve hourly, daily set targets (main & sub KPIs) Motivate the team to achieve sales target. Training providing sufficient support to team member to delivery expected performance. Support the team member to handle difficult...

**Nơi Làm Việc**:- Hồ Chí Minh (Quận 1)**Cấp Bậc**:- Trưởng nhóm / Giám sát**Hình Thức**:- Nhân viên chính thức**Kinh Nghiệm**: Năm**Mức Lương**:- Lương thỏa thuận**Ngành nghề**:- Bán hàng / Kinh doanh, Dịch vụ ngân hàng và Tài chính cá nhân, Dịch vụ khách hàng, Ngân hàng, Tài chính kế...

Job description:Work with the CCM to ensure successful day to day running of the Contact Center team through strong leadership, motivating, engaging and coaching staff (3rd party Tele Agents) to deliver exceptional service.Responsible for achievement of KPIs for the team of Supervisors under his supervision.Follow up on issues affecting delivery of...

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories...

Main Responsibilities: Supervise, manage operations of call center Guide team members to implement operational tactics, making sure members are aware of project target and are capable of achiving it (through training, coaching, horenso) Make and check reports on project status, sales performance, issues & action plan to improve Give appraisal on team...

Responsibilities:Responsibilities:What You'll Be Doing Plan and work with CM for weekly, monthly, quarterly and yearly activities to drive sales and resales Plan for monthly, quarterly, yearly to train/coach staff in department Weekly and monthly sales and resales planning Monitor sales and resales performance daily; Monitor conversion rate (visitors ...

Mô tả công việc:(Mức lương: triệu VNĐ)Sales Telesales and face to face STEAM English course advisory Responsible for and achieve person target and Center's target monthly and yearly Fill up classes with students to meet the minimum number of students in each classService Arrange schedule, class for students Well manage students' transfers,...

**Mô tả công việc**:(Mức lương: Thỏa thuận)- Chịu trách nhiệm xử lý các hoạt động hàng ngày của Call Center và đảm bảo tổ chức vận hành theo hiệu suất tốt nhất.- Có kiến thức sâu về hệ thống Call Center để phân tích chi tiết tình hình bán hàng và cải thiện hiệu quả làm...

Managing the daily running of the call centre, including managing manpower ( supervisor, team leader, telesales staff), effective resource planning and implementing call centre strategies and operations. Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating...

DepartmentPeople- LevelEntry Level- LocationVietnam - Ho Chi Minh CityThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee's growth, and as our business expands, so does the need to develop and support our employees. Conduct outgoing calls/posting jobs on...

Mô tả công việc:(Mức lương: triệu VNĐ) Assist Policy Services Customer Services manager in managing Call Center team Perform QC calls and train CC members about Customer Service skills, SHLV Product Support Call Center team in handling complaint cases Prepare monthly reports of Call Center team Frequently update the company policies and...

NIC's ClientJob Description: Managing the daily running of the call centre, including managing manpower ( supervisor, team leader, telesales staff), effective resource planning and implementing call centre strategies and operations. Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures;...

Responsibilities:What You'll Be Doing Prepare class material, stationery for teachers and TAs before the lesson Manage class information and documents Update parents/ students with course progress Conduct surveys of parents and students' opinions for academic purposes Academic counseling and assistance for students who have been reenrolled. Keep track and...

Responsibilities: Prepare class material, stationery for teachers and TAs before the lesson Manage class information and documents Update parents/ students with course progress Conduct surveys of parents and students' opinions for academic purposes Academic counseling and assistance for students who have been reenrolled. Keep track and make sure the stock in...