Technical Support Engineer

We are Great Place to Work-Certified with 90% of our team members in Vietnam agreeing that we are a great place to workAt the Positive Thinking Company, we are looking for your talent to strengthen and grow our community of apps and platform experts. Joining us is joining a company that resembles you, building itself as you express your talents, share your...

Overview:We&rsquoWe're seeking an experienced, customer-oriented Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by Level 1 & 2 Support Engineers and should...

Company DescriptionSmartDev is a leading provider of global software solution. SmartDev was established in 2014 and is a wholly owned subsidiary of Verysell Technologies Group (Switzerland).SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value. SmartDev brings together smart people both internally and externally...

Company Description**_The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology._**_ _ In Vietnam, Bosch is currently active with eight business divisions: Automotive Aftermarket, Drive and Control Technology, Power Tools, Building Technology,...

Response for technical assistance via internal report line website (MAIS) Onfield technical support at dealers and branches upon request Summary field investigation report Raise technical report to internal report line website (MAIS) for Regional Aftersales level (RATS) vet through then upload onto Brand Corporation report line website (WebTR) Communicate...

Job SummaryPre-Sales and Post Sales (Service) are both responsibilities in the respective country. To support Sales Team, System Integrator (SI) on Pre-Sales and End User on Post-Sales (Service) activities as a result to achieve sales target and Year on Year (YOY) growth. Focus on the areas to expand Robot Sales and Services with different industry...

Job SummaryPre-Sales and Post Sales (Service) are both responsibilities in the respective country. To support Sales Team, System Integrator (SI) on Pre-Sales and End User on Post-Sales (Service) activities as a result to achieve sales target and Year on Year (YOY) growth. Focus on the areas to expand Robot Sales and Services with different industry...

HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 25/01/2024Applications 7Views 939Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 13 Years Gender Male Sector Hanoi, Bac Giang, Bac Ninh Industry Mechanical/ Equipment, Engineering/ Technical, ProductionOur client is a foreigninvested company, now...

Mô tả công việc:(Mức lương: Thỏa thuận)- *JOB PURPOSE Technical support for sales and technical training for both customers and other colleagues based on company business plan. *KEY ROLES AND RESPONSIBILITIES: 1. Technical support for the sales team to proceed technical problems related to both hardware and software of devices and give feedback...

1. Responsibilities Create and manage Jira tickets. Handle users' complaints with a quick turnaround time. Interact directly with the customers to understand the issues and provide proper solutions. If needed, hop on a screensharing call to understand the problem and provide a solution quickly. The mindset to engage with customers and gather information on...

Intern position for SI EA. Job description: support sales/ offer team during the offer phase and PM/Technical Team during execution phase. Minimum requirement:- + Student (final year) majoring in electrical engineering, electrical system.- + Have base knowledge of the electrical system of Vietnam (especially on transmission and distribution gird)- + English:...

What We Can Offer:- company retreat Training- extra heathcare package BonusOur client is a leading Japanese supplier of sensors, measuring systems, laser markers, microscopes, and machine vision systems worldwide.Key responsibilities: Provide continued support for Sales Engineers Plan, design, develop and deliver training on existing/new products to sales...

**Mô tả công việc**:(Mức lương: Thỏa thuận)- Support to handle customer's technical queries or requirement- Plan and conduct technical seminar/roadshow to reach out to more potential customers- Handle customer's product claim- Arrange technical training to related person in BU (Business Unit)**Chức vụ**: Nhân Viên/Chuyên Viên**Hình...

Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

Main Responsibilities: Support chemistry customer who use chemicals (industrial plating chemicals) Technical support at customers sides/factory daily Contact and technical support for customers Follow and update chemicals stocks and consumption in customers Follow production and productivity Trouble shooting in customersEducation:Bachelors Degree in Chemical...

The opportunityWe are looking for a Developer Support Engineer to join our team supporting Unity LevelPlay Mediation. The Developer Support Engineer is expected to be an expert in all our supported products, understand them in-depth, and take ownership of issues raised by customers, as well as by internal teams. You will research, resolve and provide...

Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

Overview:We're seeking a customer-oriented Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information gathering and sharing,...

Location:Yen Bai, VNJob SummaryPerform installation, maintenance and service activities; provide technical support to sales team; contribute in group service and part sales with the objective to ensure equipment run smoothly and efficiency within product technique and instructions, established procedures and guidelines.General Responsibilities 1....