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Manager, Itop Optimization

4 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam FWD Insurance Full time

How far out of the box are you willing to step up? At FWD Vietnam we offer unique opportunities within the insurance industry that are supported by an attractive rewards and recognition scheme.


  • To manage IT projects of system developments and enhancements according to business requirements and priorities
  • To manage vendors in terms of productivity review, contractual/finance documents management and management reporting.

THE JOB:

  • Responsible and accountable to drive projects to success
  • Manage scope, schedule and budget of projects
  • To coordinate with vendor, team members, department users and senior managers for overall business requirements and analyse impacts to system development to ensure appropriate execution timeline
  • To manage approval process for the project costing and follow up actual costing during project implementation timeline
  • To timely escalate to senior managers when there are issues with project progress for prioritization process
  • To manage and follow up with vendor/IT for system development and support resources
  • To set/review KPI/SLA for vendors related to their scope of work, and the quality of delivery
  • To setup process between vendor with other related parties to ensure a smooth and effective delivery
  • To facilitate other supports vendor required during their work with our company
  • Other tasks as assigned

THE PERSON:

  • University degree
  • 810 year working experience, in which 34 years in project management, including vendor management
  • Experience working in a team oriented, collaborative environment
  • IT/Insurance background is preferable
  • Good knowledge of IT system design
  • Ability to manage multiple projects at the same time and priorities
  • Excellent communications, interpersonal and negotiation skills
  • Excellent organizational, analytical and planning skills