Business Analyst

2 weeks ago

Hanoi, Hanoi, Vietnam Spectos GmbH Full time
About Spectos


With nearly two decades of technology-driven market research experience and a leading presence across the globe, Spectos delivers customers with the eye-opening data they need to sustainably improve customer satisfaction and build customer loyalty.


With built-in internal communication tools, rich & responsive data representations, insightful cross-location comparisons, role-based data access, automated notification systems, and modern social media filters, Spectos provides its users with a centralized platform for valuable omnichannel customer data, empowering them to win and retain more customers than ever before - and make them even happier in the process The platform is enhanced by dedicated project management teams, panel services & multi-language support to build and maintain large-scale projects for multinational organizations.

Tasks

  • Closely collaborate with the Product Owner, Service Request Owner, and stakeholders to analyze business requirements and translate them into solution requirements for IT project implementation
  • Participate in the Service Design process to prepare comprehensive ticket requirements according to the Request or Product Owner requests
  • Facilitate the business users to identify and prioritize the project initiatives to fulfill the business objectives and meet the project timeline
  • Document the business functional requirements in detail and ensure the implementation is in place
  • Work with UI for UI design and screen mockup
  • Reviewing and providing the appropriate feedback on the final implementation of the user interface
  • Serve as an internal point of contact for the development team whenever requirements need to be clarified
  • Ability to analyze and calculate data
  • Work with the development team Scrum Master to identify and remove impediments that come up during the sprint process
  • Assist in software testing activities and cooperate closely with the QAstaff for successful delivery

Requirements:

  • Degree in Computer Science or Information Systems or equivalent industry experience
  • Excellent communication skills in both English, Vietnamese and interpersonal skills are obligatory
  • Experience in software development as a Business Analyst or Product Owner is advantageous
  • Knowledge of the software development process, especially software requirement analysis
  • Ability to effectively and proactively interact and communicate with senior management, internal departments, clients, and vendors
  • Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience
  • Good UI/UX knowledge/experience
  • Good skills in using suitable tools for business modeling, drawing business and technical flows/diagrams, creating mockups /wireframes/prototypes, etc.
  • General understanding and experience of business processes as well as an interest in understanding a broad range of business models and needs
  • Good problemsolving and troubleshooting skills, with a focus on attention to detail
  • A proactive cando attitude and strong commitment to the deadline
  • Experience in Agile/ Scrum is a big plus
  • Willingness to learn new technologies both by training and selflearning

Advantages:

  • Experience in Project Management, Scrum, or other agile processes
  • Prior experience in working with international partners from the US or Europe
  • Knowledge, background, or experience in Data Analysis

Benefits:

  • Working in a professional and dynamic environment
  • Attractive salary evaluated on skills and experience
  • Great opportunity for career development, the option to achieve a senior position within our team
  • Have opportunities to work with foreign customers and experts
  • Training and stateoftheart technology update
  • Vacation days, social assurance, and medical assurance according to the Labor Law
  • Annual leave and holidays by law
  • Monthly happy lunch and daily afternoon tea with the company
  • Annual team building company trip

Location:
Duy Tan, Dich Vong Hau, Cau Giay, Ha Noi

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