IT Business Analyst

2 weeks ago

Hanoi, Hanoi, Vietnam SmartOSC Full time

ABOUT SMARTOSC
Established in 2006, SmartOSC is a premium, full-service e-commerce agency. We offer simple yet effective solutions, from consulting, website development, UX/UI design to managed services.

With a variety of large customers in North America, Asia, ANZ and Europe, SmartOSC's technical and business expertise is built around selected platforms including Adobe Commerce (Magento), Sitecore, BigCommerce, Shopify Plus, Kentico, Optimizely and Salesforce Commerce Cloud.


Over the years, SmartOSC has attracted both tech and non-tech specialists, increasing the number of employees to over 1,000 across Vietnam, Singapore, Japan, USA, Australia, UK, Thailand, Korea and Indonesia.

With a "people-centric" strategy, we always strive to enable employees to grow sustainably and pursue their passion with a transparent career path.


For additional information about SmartOSC, please visit:

Business Analyst

Role:
Business Analyst

Quantity: 2

Responsibilities:

  • Understand customer business process, needs and requirements
  • Analyze the requirements from customers in business view and enduser view
  • Ensure business requirements are fully understood by Development and provide input to design and product specifications
  • Document functional and business requirements
  • Create wireframes, activity diagrams and system process flows
  • Track all change requests from customer. Manage all requirements, specifications, change request of the project
  • Work with development team to go over the specification, Q&A, consult the solutions or figure out the problems
  • Other tasks assigned

Requirement

  • Have a good knowledge of software development process
  • Advance using Microsoft Visio, Prototyping, Wireframe & use case tools
  • Strong business analytical skill and logical mind. Be able to grasp the complex software system and learn quickly
  • Ability to communicate complex ideas clearly and effectively
  • Good design documentation is required. Experience in creating clear, concise documentations
  • Good UML knowledge is a great asset
  • English fluency, especially in writing and reading
  • Good communication, presentation and management skills
  • Enthusiastic, responsible, willing to learn new things and ability to work under pressure, available to work at any time

Benefit:
_At SmartOSC, we offer the bests to your values:_

  • Attractive salary package
  • Salary review twice a year
  • Premium health care up to $3,000/year
  • Working in No.1 Magento's partner in Vietnam
  • Professional English environment
  • Free English and Management training packages

Loại hình công việc:
Toàn thời gian

Lương:
₫ ₫ một tháng

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