Account Trainee

1 week ago

Ho Chi Minh City, Ho Chi Minh, Vietnam PMAX Full time

JOB SUMMARY:

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Title: Account Trainee

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Department: Account

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Year of Experience: Not required

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Job Level: Trainee

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Report Line: Account Manager

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Peer: Media, Strategy, Creative, Commerce Solutions, Data
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Salary Range: Phase
  • Trainee (5,000,000 VND); Phase
  • Associate Executive (7,000,000 VND)
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Hiring Purpose: New Hire

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Working Time: 9:00 - 18:00, Monday
  • Friday
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Working Location: 6th Floor, Tuong Viet Building, 95 Cach Mang Thang Tam Street, Ben Thanh Ward, District 1, HCMC, Vietnam

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Onboard Date: June, 2024

ABOUT PMAX TRAINEE PROGRAM


PMAX Trainee Program is a fast-track internship program aiming to facilitate young talents with aggressive challenges yet remarkable journey and grow them into competent marketing experts & business leaders.

As a part of our Trainee Program, you will get the chance to be a full-stack marketer and be surrounded by a transparent career ladder, top experts in the market, big clients & extensive projects in multi-verticals, and the "bigger shirt" to maximize and optimize your capacity within a year.


What is waiting for you during The Journey?

  • Learn and grow with dedicated and highly qualified professionals in the Digital Agency of the Year, APAC.
  • Maximize your personal potential with a fasttrack career path, together with being empowered to create the best practices and shape the way forwards to toplevel positions and experts in the market.
  • Jump into professional services with indepth digital marketing expertise, as well as the real "learntoearn" chance with various largescale projects.

Who is our Next Generation?

  • Strong problemsolver: The ability to think intelligently, do effectively and deliver outstandingly in every situation and solve the problem in the optimal way.
  • Aggressive growth mindset: The ability to always force yourself moving, shape the way forwards and always uphold to highquality standards by thriving on challenges, optimizing your potentials with multiple approaches and developing through effort, learning & persistence.
  • Excellent business acumen: The ability to train to form business sense and business understanding, to be quickwitted in understanding and dealing with a business situation.

Right now, we are looking for a smart, ambitious and goal-oriented Account Trainee who is able to establish good relationships with clients, constantly oversee & manage campaigns and consult clients to keep the project on the track.


JOB DESCRIPTION:

Project Management:

  • Be a part of multi project and assist in managing overall client portfolio under guidance from Account Lead/Manager
  • The project type is vary from creative / content to media performance
  • Supervise the daytoday operation of the project team to meet KPI and Objectives
  • Identify key issue in different context and perspective to deliver project objectives
  • Join and support to win client pitching project independently with nature project under 1,000MB or purely media

Solution provider:

  • Discuss with Account Lead/Manager and provide marketing solution to clients in order to deliver project objectives and KPIs:
  • The solutions include creative concept and branding, content and media performance
  • Understand client vertical knowledge and product and marketing.
  • Assist in managing client expectation to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company: The client working with is marketing manager and marketing lead
  • Act as the main point of contact between client & agency to take the role of supporting and
consulting

Client leadership:

  • Assist in building and developing strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs : The relationship building is from lead to manager level of client
  • Provide professional support to maximize customer loyalty
  • Respond to inquiries and resolve issues to the customer's satisfaction reach 65% NPS KPI

JOB REQUIREMENTS:

Knowledge & Skillsets

Must have:

  • 3rd/4thyear student or fresh graduate majoring in Marketing/Economics/Business Administration/or any related fields and able to work fulltime
  • Good at analytical skills, strong problemsolving skills & critical thinking
  • Have good business acumen, particularly marketing knowledge
  • Strong relationship building and engagement skills
  • Fast selflearning, growth mindset
  • Selfmotivated, cando attitude, bring optimistic and positive energy to the team
  • Good communication, planning and visualization skills
  • English at intermediate level

Good to have:

  • Experience in account management/project management/professional customer service role
  • Have been involved in project of different categories
  • Effective written and verbal communication skills are crucial, both in Vietnamese and English

PMAX-er Identification

  • Client Imp

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